Kathleen Graham
San Antonio,TX
Summary
Detail-oriented and versatile professional with exceptional communication and project management skills. Demonstrated ability to handle multiple tasks effectively and efficiently in fast-paced environments. Known for a proactive approach to identifying and addressing issues, with a strong focus on optimizing processes and supporting team objectives. Posses a Master's degree in Library and Information Science and Bachelor's in Fine Arts for Theater Arts.
Overview
10
10
years of professional experience
Work History
Instructional Assistant, Library Assist.
Northside ISD
San Antonio, TX
09.2021 - Current
- Handled check-in and check-out process of library books and materials at circulation desk.
- Gained strong understanding of various methods for cataloging books and other materials.
- Ensured proper maintenance of collection of over 15,000 books by deselecting damaged or outdated books, stack rearrangement for better access, and updating labels for a more unified appearance
- Helped patrons locate resources using catalog and circulation systems.
- Developed library displays and helped implemented innovative outreach activities for improved student engagement.
- Offered basic reference assistance to support information needs.
- Assisted with mailings and interlibrary loans to facilitate flow of information and resources between libraries.
Driver
Uber
San Antonio, TX
03.2018 - 12.2023
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Performed over 3,000 trips and deliveries and maintained a 4.97 star rating
- Delivered goods and products to customer on time and in excellent condition.
- Coordinated efficient routes to avoid delays and optimize schedules.
Practicum, Scholarly Comms.
University of Texas
San Antonio, TX
06.2023 - 08.2023
- Researched studies and surveys conducted to evaluate faculty awareness and attitudes towards Open Journal Systems
- Developed a survey aimed at discovering UTSA faculty awareness, usage, and need for Open Journal Systems and what the university can do to aid them
- Use OCLC FAST website to find subject headings to articles in UTSA’s online repository, Runner Research Press.
Instructional Assistant, Physical Education
Northside ISD
San Antonio, TX
09.2019 - 09.2021
- Assist coach with classroom management as well as provide instruction when coach was absent
- Collated classroom materials to prepare for daily instruction and activities.
- Supported student learning objectives through personalized and small group assistance.
- Supervised extracurricular activities to provide students with opportunities to explore interests and develop new skills.
- Organize equipment closet for quick and easy access to materials for lessons
- Assist students during class time such as ensuring proper form or technique, resolving conflict issues, and determining game outcomes based on performance.
After School Care Assistant
Learning Tree
San Antonio, TX
09.2018 - 08.2019
- Assisted students with various behavioral and learning issues
- Kept children between ages of 6 and 12 safe and secure with vigilant oversight.
- Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Promoted learning and social development through structured and unstructured playtime.
Costume Technician II
SeaWorld Parks and Entertainment
San Antonio, TX
05.2014 - 02.2018
- Organized and maintained costume garments for show productions and guest interaction.
- Performed alterations to show garments including but not limited to costume characters, dancers, and performers.
- Trained and supervised 5 costume tech III employees on shop operations and procedures.
- Served as Head Dresser for Jack is Back shows and Sesame Street shows
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Liaised with internal departments to optimize productivity and efficiency.
Education
Master of Science - Library And Information Science
Texas Woman's University
Denton, TX08.2024
Bachelor of Arts - Theater Arts
Texas State University
San Marcos, TX05.2015
Associate of Arts - Fine Arts
Northwest Vista College
San Antonio, TX12.2012
Skills
- Teacher Support and Collaboration
- Technology Troubleshooting
- Microsoft Office proficient
- Library Services
- Written and oral communication
- Leadership skills
- Multitasking and Organization
Timeline
Practicum, Scholarly Comms.
University of Texas
06.2023 - 08.2023
Instructional Assistant, Library Assist.
Northside ISD
09.2021 - Current
Instructional Assistant, Physical Education
Northside ISD
09.2019 - 09.2021
After School Care Assistant
Learning Tree
09.2018 - 08.2019
Driver
Uber
03.2018 - 12.2023
Costume Technician II
SeaWorld Parks and Entertainment
05.2014 - 02.2018
Master of Science - Library And Information Science
Texas Woman's University
Bachelor of Arts - Theater Arts
Texas State University
Associate of Arts - Fine Arts
Northwest Vista College