Kathleen Graham
San Antonio,TX
Summary
Detail-oriented and versatile professional with exceptional communication and project management skills. Demonstrated ability to handle multiple tasks effectively and efficiently in fast-paced environments. Known for a proactive approach to identifying and addressing issues, with a strong focus on optimizing processes and supporting team objectives. Posses a Master's degree in Library and Information Science and Bachelor's in Fine Arts for Theater Arts.
Overview
10
10
years of professional experience
Work History
Instructional Assistant, Library Assist.
Northside ISD
09.2021 - Current
- Handled check-in and check-out process of library books and materials at circulation desk.
- Gained strong understanding of various methods for cataloging books and other materials.
- Ensured proper maintenance of collection of over 15,000 books by deselecting damaged or outdated books, stack rearrangement for better access, and updating labels for a more unified appearance
- Helped patrons locate resources using catalog and circulation systems.
- Developed library displays and helped implemented innovative outreach activities for improved student engagement.
- Offered basic reference assistance to support information needs.
- Assisted with mailings and interlibrary loans to facilitate flow of information and resources between libraries.
Driver
Uber
03.2018 - 12.2023
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Performed over 3,000 trips and deliveries and maintained a 4.97 star rating
- Delivered goods and products to customer on time and in excellent condition.
- Coordinated efficient routes to avoid delays and optimize schedules.
Practicum, Scholarly Comms.
University of Texas
06.2023 - 08.2023
- Researched studies and surveys conducted to evaluate faculty awareness and attitudes towards Open Journal Systems
- Developed a survey aimed at discovering UTSA faculty awareness, usage, and need for Open Journal Systems and what the university can do to aid them
- Use OCLC FAST website to find subject headings to articles in UTSA’s online repository, Runner Research Press.
Instructional Assistant, Physical Education
Northside ISD
09.2019 - 09.2021
- Assist coach with classroom management as well as provide instruction when coach was absent
- Collated classroom materials to prepare for daily instruction and activities.
- Supported student learning objectives through personalized and small group assistance.
- Supervised extracurricular activities to provide students with opportunities to explore interests and develop new skills.
- Organize equipment closet for quick and easy access to materials for lessons
- Assist students during class time such as ensuring proper form or technique, resolving conflict issues, and determining game outcomes based on performance.
After School Care Assistant
Learning Tree
09.2018 - 08.2019
- Assisted students with various behavioral and learning issues
- Kept children between ages of 6 and 12 safe and secure with vigilant oversight.
- Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Promoted learning and social development through structured and unstructured playtime.
Costume Technician II
SeaWorld Parks and Entertainment
05.2014 - 02.2018
- Organized and maintained costume garments for show productions and guest interaction.
- Performed alterations to show garments including but not limited to costume characters, dancers, and performers.
- Trained and supervised 5 costume tech III employees on shop operations and procedures.
- Served as Head Dresser for Jack is Back shows and Sesame Street shows
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Liaised with internal departments to optimize productivity and efficiency.
Education
Master of Science - Library And Information Science
Texas Woman's University
Denton, TX08.2024
Bachelor of Arts - Theater Arts
Texas State University
San Marcos, TX05.2015
Associate of Arts - Fine Arts
Northwest Vista College
San Antonio, TX12.2012
Skills
- Teacher Support and Collaboration
- Technology Troubleshooting
- Microsoft Office proficient
- Library Services
- Written and oral communication
- Leadership skills
- Multitasking and Organization
Timeline
Practicum, Scholarly Comms.
University of Texas
06.2023 - 08.2023
Instructional Assistant, Library Assist.
Northside ISD
09.2021 - Current
Instructional Assistant, Physical Education
Northside ISD
09.2019 - 09.2021
After School Care Assistant
Learning Tree
09.2018 - 08.2019
Driver
Uber
03.2018 - 12.2023
Costume Technician II
SeaWorld Parks and Entertainment
05.2014 - 02.2018
Master of Science - Library And Information Science
Texas Woman's University
Bachelor of Arts - Theater Arts
Texas State University
Associate of Arts - Fine Arts
Northwest Vista College
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