Kathleen Grand-Pierre
Haverstraw,NY
Summary
Hard working, reliable and committed individual
with strong interpersonal skills. Team player with a
hands on approach that is customer-service driven
in an effort to excel in any and all tasks. Excels at building rapport and relationships to serve team needs.
Overview
2
2
years of professional experience
Work History
JV Head Coach
North Rockland High School
Theills, NY
07.2024 - Current
- Organized and supervised practices, games, special events, and other activities related to the sport.
- Created a positive atmosphere for players by providing encouragement and support.
- Provided instruction on rules, regulations, equipment use, safety procedures, and sportsmanship.
Bartender
Paramount Country Club
New City, NY
06.2024 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Front Desk Agent/Night Auditor
Crowne Plaza Suffern
Suffern, NY
10.2023 - 04.2024
- Greeted customers in a professional and friendly manner.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Resolved customer complaints promptly and courteously.
Teen Travel Leader
Woodmont Day Camp
New City, NY
06.2022 - 12.2023
- Organized daily activities including sports, outdoor games, arts and crafts, swimming, team building exercises, and more.
- Ensured that all camper files were properly completed with medical forms, emergency contacts information and other important documents prior to their arrival at camp.
- Provided guidance for counselors on how to handle difficult situations with campers or parents.
- Created a safe environment by monitoring all activities throughout the day to ensure proper supervision of campers.
Education
Esthetician License -
Capri Cosmetology Learning Center
Nanuet, NY06-2023
Associate of Applied Science - Criminal Justice
Mohawk Valley Community College
Utica, NY05-2017
High School Diploma -
North Rockland High School
Thiells, NY06-2013
Some College (No Degree) - Criminal Justice
Utica College
Utica, NYSkills
- Operations Management
- Team Training
- Email and Telephone Etiquette
- Attention to Detail
- Data Entry
- Customer Engagement
- Dependable and Responsible
- Multitasking
- Fluent in Creole
Timeline
JV Head Coach
North Rockland High School
07.2024 - Current
Bartender
Paramount Country Club
06.2024 - Current
Front Desk Agent/Night Auditor
Crowne Plaza Suffern
10.2023 - 04.2024
Teen Travel Leader
Woodmont Day Camp
06.2022 - 12.2023
Esthetician License -
Capri Cosmetology Learning Center
Associate of Applied Science - Criminal Justice
Mohawk Valley Community College
High School Diploma -
North Rockland High School
Some College (No Degree) - Criminal Justice
Utica College
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