Mark Johnson
Manassas,VA
Summary
Motivated employee with a desire for new challenges. Shows a strong work ethic, adaptability, and exceptional interpersonal skills. Excels in working independently and learning new skills rapidly.
Overview
13
13
years of professional experience
Work History
JV Head Coach
Manassas Park High School
07.2024 - Current
- Enhanced team performance by implementing effective training strategies and techniques.
- Supported academic advisors in monitoring student-athlete academic progress, emphasizing the importance of balancing sports commitments with scholastic achievement.
- Collaborated with fellow coaches to design comprehensive practice plans addressing individual player needs for skill improvement.
- Developed players'' skills and increased overall team success through targeted coaching methods.
- Managed administrative tasks related to travel arrangements, scheduling practices, and ensuring equipment availability for games.
- Facilitated productive relationships between varsity and JV teams by encouraging collaboration during shared practice sessions or joint training exercises.
- Maintained open lines of communication with parents, addressing concerns or questions regarding their children''s participation in the program.
- Fostered a positive and supportive environment, promoting teamwork and sportsmanship among athletes.
Transportation Security Officer
TSA
05.2021 - 05.2022
- Performed security screenings of passengers and their carry-on items to detect prohibited items.
- Conducted pat-downs, metal detector checks, and x-ray scans in a timely manner.
- Monitored passenger traffic flow at checkpoints to ensure safe and efficient boarding process.
- Inspected baggage for explosives or other hazardous materials using advanced equipment.
- Identified suspicious behavior or objects through the use of CCTV cameras.
- Assisted travelers with questions regarding airport security regulations and procedures.
- Provided instructions to individuals on how to properly place their bags onto conveyor belts for inspection purposes.
- Ensured that all personnel entering restricted areas had proper credentials and authorization.
- Interacted professionally with co-workers, supervisors, travelers, vendors, and other stakeholders at the airport facility.
- Collaborated with law enforcement agencies to resolve any safety or security issues that arose during operations.
- Reported any violations of TSA regulations or policies to supervisory staff immediately.
- Documented incidents involving passengers in accordance with agency protocols.
Direct Support Professional
Care Taker
01.2021 - 09.2021
- Conducted assessments of client's strengths, weaknesses, and coping skills during intake process.
- Assisted in developing resources for the community such as educational materials about substance abuse prevention or relapse prevention techniques.
- Maintained a safe environment for clients by monitoring behavior and intervening when necessary.
- Participated in outreach activities in the community to raise awareness about addiction recovery services available.
- Promoted positive relationships between clients, staff members, families, and community resources.
- Served as a role model for clients by demonstrating professional conduct in all interactions.
- Observed changes in client behavior or attitude that could indicate need for additional support or services.
- Provided transportation for appointments or outings as needed.
Residential Counselor
Youth For Tomorrow
09.2017 - 09.2018
- Provided guidance and support to clients in need of assistance with daily living skills.
- Facilitated group meetings, activities, and workshops for clients to help them develop social and interpersonal skills.
- Monitored client progress, documented observations, and reported changes in behavior to supervisors.
- Collaborated with community organizations and other mental health professionals to provide comprehensive care for clients.
- Provided transportation for clients as needed to appointments or other activities outside the residence.
- Communicated with staff to resolve problems with individual students.
- Assisted with crisis intervention services when needed.
- Created a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
- Performed regular room checks for cleanliness standards as well as security purposes.
- Developed therapeutic relationships by providing emotional support and positive reinforcement to clients.
- Documented notes daily.
Ramp Agent
United Airlines
07.2012 - 02.2016
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
- Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Checked flight manifests to ensure accuracy of luggage loaded onto planes.
- Organized baggage carts for loading onto planes accurately according to airline specifications.
- Communicated effectively with ground crew members to ensure smooth operation of flights.
- Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
- Assisted passengers in finding their lost luggage at baggage claim areas.
- Provided customer service assistance by answering inquiries from passengers regarding arrival and departure times and gate information.
Education
Associate of Arts -
Northern Virginia Community College
Annandale, VAHigh School Diploma -
Osborne High School
06-2012
Skills
- Security Station Background
- Cargo Inspections
- Customer Relations Skills
- Behavioral Analysis
- Team Development
- Customer Service and Assistance
- Procedure Implementation
- Incident Reporting
- Protocol Implementation
- Operations Management
- Organizational Skills
- Analytical Thinking
- Training & Development
- Critical Thinking
- Report Development
Education and Training
false,other,other
Timeline
JV Head Coach
Manassas Park High School
07.2024 - Current
Transportation Security Officer
TSA
05.2021 - 05.2022
Direct Support Professional
Care Taker
01.2021 - 09.2021
Residential Counselor
Youth For Tomorrow
09.2017 - 09.2018
Ramp Agent
United Airlines
07.2012 - 02.2016
Associate of Arts -
Northern Virginia Community College
High School Diploma -
Osborne High School
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