Kathleen Hanlon
Lake Placid,FL
Summary
Experienced front end cashier with strong POS operations, cash balancing, and payment processing skills. Known for friendly customer service, coupon processing, and accurate register support in busy retail settings.
Overview
10
10
years of professional experience
Work History
Front End Cashier
Clement’s Marketplace
Portsmouth , RI
09.2023 - 12.2025
- Processed customer purchases efficiently using cash register and point-of-sale system at Clement's Marketplace, ensuring quick transaction times.
- Balanced cash drawer accurately while managing cash, credit, debit, and coupon transactions to maintain financial integrity.
- Greeted shoppers and provided friendly checkout service in busy marketplace lanes.
- Assisted customers with completing their purchases at checkout. and signed customers up for the rewards program.
- Bagged customer orders carefully and organized groceries for quick carryout service.
- Resolved payment questions and directed customers to store departments or supervisors.
- Addressed customer inquiries regarding products, prices, and availability, enhancing shopping experience and customer satisfaction.
- Maintained cleanliness of the register terminal and surrounding store area.
- Trained new team members in cash register operation, stock procedures, and customer services.
Home Care Provider
Various
Newport, Rhode Island
04.2016 - 03.2025
- Delivered personalized care support to diverse households and private clients, enhancing daily living experiences.
- Assisted bathing, dressing, grooming, and toileting for daily comfort.
- Supported safe transfers, walking, and mobility inside homes.
- Prepared meals and followed clients' diet instructions.
- Provided companionship and emotional support during home visits, fostering a sense of security and well-being.
- Provided mental and emotional support to promote clients' overall well-being.
- Maintained clean, organized environment to enhance client comfort and safety.
- Reported client changes and care needs to family members.
- Coordinated client errands to secure essential items and appointments. for clients, ensuring access to essential items and timely attendance at appointments. for clients and drove to appointments to maintain wellness and support daily living needs.
Cafe Worker
Clement’s Marketplace
Portsmouth, RI
10.2023 - 12.2024
- Prepared cafe beverages and food items according to Clement's Marketplace service standards.
- Assisted team members during rush orders and customer service requests, enhancing service responsiveness.
- Restocked cups, ingredients, and packaging supplies to ensure smooth daily cafe operations.
- Monitored food display cases and rotated fresh items to maintain appealing presentation and attract customers.
Education
Bachelor of Science - Accounting
Roger Williams University
Bristol, RI05-1982
Skills
- Point-of-sale management
- Point-of-sale software
- Payment transactions
- Cash drawer balancing
- Transaction accuracy
- Coupon redemption
- Cash register training
- Customer service
Timeline
Cafe Worker
Clement’s Marketplace
10.2023 - 12.2024
Front End Cashier
Clement’s Marketplace
09.2023 - 12.2025
Home Care Provider
Various
04.2016 - 03.2025
Bachelor of Science - Accounting
Roger Williams University