Summary
Overview
Work History
Education
Skills
Timeline
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Kathleen Heinel

Collingswood,NJ

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Very reliable and pride myself on not missing work days. My last position I had not missed any days for 10 years, except during the pandemic

Overview

19
19
years of professional experience

Work History

After-School Care Provider

Archway
Atco, NJ
09.2004 - Current
  • Supervised children during after-school hours; ensuring safety and providing support.
  • Provided guidance to children on homework assignments and projects; helping them understand difficult concepts.
  • Organized recreational activities, such as games and crafts, to engage the children.
  • Maintained a clean and organized environment for the students.
  • Prepared snacks for the children; ensuring that their dietary needs were met.

Cafeteria Manager

Nutri Serve Food Management, Haddon
Collingswood, NJ
09.2004 - 12.2023
  • Managed daily operations of cafeteria, including customer service, food preparation and inventory management.
  • Developed and implemented policies to ensure cost-effective operation of cafeteria.
  • Trained and supervised cafeteria staff on proper food handling techniques, safety procedures and customer service standards.
  • Ensured compliance with health codes and regulations in the cafeteria kitchen.
  • Resolved customer complaints promptly to maintain a positive relationship with patrons.
  • Monitored cash registers at end of shift to ensure accuracy in accounting for all sales transactions.

Education

High School Diploma -

Haddonfield Memorial High School
Haddonfield, NJ
06.1981

Skills

  • Teamwork and Collaboration
  • Team Management
  • Time Management
  • Supervision and Leadership
  • Flexible and Adaptable
  • Clerical Support
  • Active Listening

Timeline

After-School Care Provider

Archway
09.2004 - Current

Cafeteria Manager

Nutri Serve Food Management, Haddon
09.2004 - 12.2023

High School Diploma -

Haddonfield Memorial High School

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Kathleen Heinel