Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kiara Decastro

Wellington,FL

Summary

My name is Kiara, and I am a dedicated college student majoring in Early Childhood Education, with the aspiration of becoming a Kindergarten Teacher. My passion for nurturing young minds and fostering a love for learning drives me to pursue this rewarding career.

With over three years of experience at Chick-fil-A, I honed my skills in customer service and teamwork, learning the importance of collaboration and communication in a fast-paced environment. This role taught me how to work effectively within a team and adapt to various challenges, qualities that are essential in early childhood settings.

Recognizing the need for a more fulfilling role aligned with my professional goals, I transitioned into a position with the Palm Beach School District as an Afterschool Counselor. This opportunity allows me to engage directly with children, helping to support their emotional and educational development. I enjoy creating a positive, inclusive atmosphere where every child feels valued and inspired to grow.

My unique ability to work collaboratively with peers, combined with my hands-on experience in education, equips me to make a meaningful impact in the classroom. I am excited about the future and committed to continuing my journey as I prepare to inspire the next generation.

Overview

5
5
years of professional experience

Work History

After-School Care Provider

Palm Beach County School District
08.2023 - Current
  • Provided homework assistance, resulting in better understanding of subject material and increased confidence in students.
  • Created a clean, organized environment that encouraged learning by keeping materials accessible to students at all times.
  • Ensured timely pick-up of children from their classrooms at dismissal time, maintaining punctuality across the program schedule.
  • Provided emotional support when needed, helping students navigate through challenging personal issues while fostering resilience and coping skills development.
  • Improved student behavior by implementing clear expectations and consistent consequences for misconduct.
  • Boosted student engagement by organizing fun and educational activities tailored to individual interests.
  • Assisted with snack preparation, adhering to proper food handling guidelines for healthy meals during after-school hours.
  • Conducted regular safety checks of facilities and equipment used during after-school care sessions to prevent accidents or hazards.
  • Managed emergency situations calmly, ensuring the well-being of all children in the program.

Drive-Thru Cashier

Chick Fill A
08.2020 - 08.2023
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Kept drive-thru station well-stocked and organized to meet customer needs.
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
  • Checked headsets and replaced batteries prior to rush periods to maintain readiness.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Worked nights, weekends and holidays and maintained calm, pleasant demeanor.
  • Followed store policies and procedures in regards to cleaning and sanitizing.
  • Greeted patrons, speaking clearly to take orders and give details about food items.
  • Assembled accurate food orders into bags, adding condiments, utensils and napkins.
  • Operated headset to process food orders from guests to input into computer system.
  • Processed credit card and cash payment for orders, counting out change and furnishing receipts.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Welcomed customers, offering assistance to help find store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Answered phone calls to assist customers with questions and orders.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.

Education

High School Diploma -

Royal Palm Beach High School Royal
Palm Beach, FL
05.2020

Skills

  • Team leadership
  • Strong verbal communication dedicated and determine to work
  • Teamwork and Collaboration
  • Safe Food Handling
  • Taking and Preparing Orders
  • POS Systems
  • Multitasking and Organization
  • Friendly and Outgoing
  • Cleaning and Sanitizing
  • Customer Transactions
  • Problem-Solving

Timeline

After-School Care Provider

Palm Beach County School District
08.2023 - Current

Drive-Thru Cashier

Chick Fill A
08.2020 - 08.2023

High School Diploma -

Royal Palm Beach High School Royal
Kiara Decastro