Kathleen Henderson
Bedford,TX
Summary
Reliable Fulfillment shipping clerk with exceptional recordkeeping and organizational skills. Proficient in use of industrial equipment for material circulation. Deliver accurate record verification and maintenance.
Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
12
12
years of professional experience
Work History
Shipping Clerk
REI Distribution Center
10.2021 - Current
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Compared shipping orders and invoices against contents received to verify accuracy.
Manager Trainee
Original Italian Pizza
11.2021 - 01.2023
- Explained services and products to customers in friendly and engaging way.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
- Resolved escalated concerns using professionalism and understanding of facets of issue.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
Home Health Care Provider
Helpmate
05.2018 - 01.2021
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Completed household management tasks for clients within private home settings.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Cashier
Family Dollar
08.2018 - 11.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Fire Fighter
New Florence Volunteer Fire Company
02.2012 - 04.2017
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision-making in emergency situations.
- Inspected equipment following each fire call to ascertain effective functionality of hoses, breathing masks and fire tools.
Education
Fire Fighter 1 & 2 - Fire Protection And Safety Technology
Westmoreland County Community College
Youngwood, PA06.2014
High School Diploma -
Dr.Robert Ketter Charter School
Latrobe, PA05.2011
Skills
- Compassionate care
- Organizational skills
- Patient education
- Drawer Balancing
- Product Restocking
- Microsoft word
- Medical Response
- Complaint Resolution
- Account Updating
Accomplishments
Volunteer of the month, November 2023 at REI distribution center for my dedication to my multiple service projects
Employee of the Month, June 2018 at Helpmates for my excellent patient care and high ratings.
Timeline
Manager Trainee
Original Italian Pizza
11.2021 - 01.2023
Shipping Clerk
REI Distribution Center
10.2021 - Current
Cashier
Family Dollar
08.2018 - 11.2018
Home Health Care Provider
Helpmate
05.2018 - 01.2021
Fire Fighter
New Florence Volunteer Fire Company
02.2012 - 04.2017
Fire Fighter 1 & 2 - Fire Protection And Safety Technology
Westmoreland County Community College
High School Diploma -
Dr.Robert Ketter Charter School
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