Kathleen Hiller
Tuckerton,NJ
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
1
1
year of post-secondary education
22
22
years of professional experience
Work History
Customer Service Associate
Wawa
Tuckerton, New Jersey
11.2024 - Current
- Provided friendly service to customers in a fast-paced convenience store environment.
- Assisted customers with product selections and answered questions about offerings.
- Processed transactions accurately using the point-of-sale system.
Deli Clerk
ShopRite of Manahawkin
Manahawkin, New Jersey
09.2021 - 11.2024
- Assisted customers with product selection and recommendations.
- Prepared deli meats and cheeses to customer specifications.
- Maintained cleanliness and organization of the deli counter.
Pet Care Specialist
Cranberry creek pet lodge
Tuckerton, Nj
06.2021 - 09.2021
- Provided daily care for pets, ensuring their health and happiness.
- Assisted with grooming tasks, including bathing and brushing animals.
- Monitored pet behavior and reported any concerns to management.
Deli Clerk/Food Service Worker
ShopRite
Cinnaminson, NJ
05.2013 - 01.2021
- Operated slicing machines and scales to prepare deli meats and cheeses.
- Assisted customers with deli product selections and special requests.
- Maintained cleanliness and organization in the deli counter area.
Receptionist/Dog Bather
Posh Pets Grooming
Haddonfield, New Jersey
10.2019 - 10.2020
- Managed front desk operations and maintained a welcoming atmosphere for clients.
- Answered phone calls, responded to inquiries, and provided information about services.
- Scheduled grooming appointments and coordinated services based on client needs.
Brand Representative
Justice For Girls
Cherry Hill, Nj
05.2009 - 05.2010
- Engaged customers through product knowledge and brand storytelling.
- Assisted in event planning and execution for community outreach initiatives.
- Collaborated with team members to ensure consistent brand messaging.
Food service worker
Kennedy Hospital
Cherry Hill, nj
02.2007 - 12.2008
- Prepared and served meals according to dietary guidelines and patient needs.
- Maintained cleanliness and organization of kitchen and dining areas.
- Assisted in inventory management and restocking food supplies.
Hostess
Lonestar Steakhouse
Cherry Hill, Nj
08.2004 - 08.2007
- Managed seating arrangements to optimize restaurant flow.
- Assisted servers by relaying guest requests promptly.
Education
CVA - Veterinary Assistant
Animal Behavior College
Online 05.2017 - 05.2018
Camden Catholic High School
Cherry Hill, NJSkills
- Service efficiency
- Attention to detail
- Time management
- Problem solving
- Adaptability
- Point-of-sale operation
- Safety regulations
- Appointment scheduling
- Multitasking Abilities
- Customer service
Timeline
Customer Service Associate
Wawa
11.2024 - Current
Deli Clerk
ShopRite of Manahawkin
09.2021 - 11.2024
Pet Care Specialist
Cranberry creek pet lodge
06.2021 - 09.2021
Receptionist/Dog Bather
Posh Pets Grooming
10.2019 - 10.2020
CVA - Veterinary Assistant
Animal Behavior College
05.2017 - 05.2018
Deli Clerk/Food Service Worker
ShopRite
05.2013 - 01.2021
Brand Representative
Justice For Girls
05.2009 - 05.2010
Food service worker
Kennedy Hospital
02.2007 - 12.2008
Hostess
Lonestar Steakhouse
08.2004 - 08.2007
Camden Catholic High School