Kathleen Husveth
Brick ,NJ
Summary
Reliable individual offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in multiple areas and flexible with changing business needs.
Overview
22
22
years of professional experience
Work History
Self Checkout Host
Walmart
Brick , NJ
07.2019 - Current
- Assisted customers with self-checkout machine operations.
- Diagnosed issues with self-checkout machines and manually processed transactions.
- Described products and services in detail to answer customer questions.
- Maintained awareness of product locations to assist customers in finding requested items.
- Monitored incoming and outgoing guests for signs of suspicious behavior.
Merchandiser
Acosta Sales And Marketing
Jacksonville Beach, FL
05.2013 - 04.2022
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Updated pricing and signage to complete product displays and educate customers.
Cashier
ShopRite
Woodbridge , NJ
05.2017 - 07.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Third Shift Cashier
McDonald’s
Perth Amboy, NJ
09.2011 - 06.2013
- Resolved customers' service and product problems and processed refunds.
- Maintained strict security protocols to protect cash, customers and store assets.
- Sought out opportunities to improve store appearance and operations in between assigned overnight work.
- Delivered expert, friendly service to serve every customer need.
- Pushed out large amounts of new stock during slower overnight hours.
Customer Service Manager
Walmart
Cedar Knolls, NJ
08.2004 - 08.2010
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Followed through with client requests to resolve problems.
Education
General
Bernards High School
Bernardsville, NJAssociates - Accounting
Raritan Valley Community College
Somerville, NJ06.1995
Skills
- Flexible and Adaptable
- Self-Motivated
- Decision-Making
- Data Entry
- Active Listening
- Dependable and Responsible
Timeline
Self Checkout Host
Walmart
07.2019 - Current
Cashier
ShopRite
05.2017 - 07.2019
Merchandiser
Acosta Sales And Marketing
05.2013 - 04.2022
Third Shift Cashier
McDonald’s
09.2011 - 06.2013
Customer Service Manager
Walmart
08.2004 - 08.2010
General
Bernards High School
Associates - Accounting
Raritan Valley Community College
Similar Profiles
Rachel ChristopherRachel Christopher
Spark Driver at WalmartSpark Driver at Walmart
Giovonni MoralesGiovonni Morales
Grocrey Associate at WalmartGrocrey Associate at Walmart
Rashaad FosterRashaad Foster
Stocker at WalmartStocker at Walmart
Leona PolleyLeona Polley
Stocker at WalmartStocker at Walmart
Gordon RobertsonGordon Robertson
Owner at You Scream Ice CreamOwner at You Scream Ice Cream