Hi, I’m
Gia Zavala
Alhambra,CA
Summary
Dynamic professional with reputable employers such as Sprouts Farmers Market, excelling in customer relations and issue resolution. Leveraged cash handling expertise and excellent communication skills to enhance customer experience and drive sales. Demonstrated adaptability and leadership, significantly contributing to team success.
Overview
5
years of professional experience
Work History
Sprouts Farmer Market
Self Checkout Host
12.2021 - 07.2024
Job overview
- Assisted customers with self-checkout machine operations.
- Described products and services in detail to answer customer questions.
- Diagnosed issues with self-checkout machines and manually processed transactions.
- Providing positive and friendly customer service (returns, exchanges, etc.)
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Monitored self-checkout systems and provided help in resolving complex problems.
It Works
Sales Ambassador
03.2019 - 02.2020
Job overview
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Collaborated with cross-functional teams to identify and address customer needs.
- Assisted customers with product selection based on individual needs and preferences.
Education
Pasadena City CollegePasadena, CA
Associate of Science from Nursing
05.2026
Independence High SchoolAlhambra, CA
High School Diploma
05.2020
Skills
- Cash handling expertise
- Customer Relations
- Adaptable and Flexible
- Time management abilities
- Issue Resolution
- Self Motivation
- Organizational Skills
- Team Leadership
- Multitasking
- Reliability
- Excellent Communication
- Microsoft Office
Languages
Spanish
Native or Bilingual
Timeline
Self Checkout Host
Sprouts Farmer Market
12.2021 - 07.2024
Sales Ambassador
It Works
03.2019 - 02.2020
Pasadena City College
Associate of Science from Nursing
Independence High School
High School Diploma
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