Marianna Franco
Clermont,FL
Summary
Dedicated professional with a proven track record at BJ's Wholesale, enhancing customer experiences and streamlining checkout processes. Expert in cash handling and customer transactions, combined with exceptional time management abilities and reliability. Skilled in training staff and improving operational efficiency, demonstrating a commitment to professionalism and customer satisfaction.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Library Student Assistant position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Self Checkout Host
BJ's Wholesale
07.2024 - Current
- Assisted customers with self-checkout machine operations.
- Diagnosed issues with self-checkout machines and manually processed transactions.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Maintained awareness of product locations to assist customers in finding requested items.
Volunteer
East Ridge High School
08.2020 - 05.2024
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.
- Coordinated and managed volunteer activities for community service projects.
Food Service Worker
Over The Top Pita
03.2023 - 09.2023
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Learned other teammates' work tasks to train as backup.
Education
Associate of Arts - General Studies
Lake-Sumter State College
Clermont05-2025
High School Diploma -
East Ridge High School
Clermont, FL05-2024
Skills
- Cash handling expertise
- Professionalism
- Customer transactions
- Time management abilities
- Customer assistance
- Product location
- Cash register operation
- Physical stamina
- Reliability
Reading
I enjoy reading most types of books, including the classics like The Catcher in the Rye and The Handmaids Tale. I mostly enjoy fantasy and romance and I find myself making recommendations all of the time to friends and family.
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Self Checkout Host
BJ's Wholesale
07.2024 - Current
Food Service Worker
Over The Top Pita
03.2023 - 09.2023
Volunteer
East Ridge High School
08.2020 - 05.2024
Associate of Arts - General Studies
Lake-Sumter State College
High School Diploma -
East Ridge High School
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