Diego Lodor
Kenosha,WI
Summary
I am dedicated with a proven track record at Pick N Save, starting off as a courtesy clerk and bagger. Then promoted to cashier and self checkout attendant, showcasing exceptional cash handling expertise and a deep commitment to customer satisfaction. Excelled in resolving escalated issues and mentoring new staff, demonstrating patience and empathy. Achieved high accuracy in transactions, embodying reliability with a flexible work schedule.
Overview
2
2
years of professional experience
Work History
Self Checkout Host
Pick N Save
05.2023 - 09.2023
- Handled escalated customer issues professionally, working diligently to find solutions that satisfied both parties involved.
- Assisted customers with self-checkout machine operations.
- Described products and services in detail to answer customer questions.
- Resolved payment discrepancies swiftly, ensuring accurate transaction processing while maintaining a high level of customer satisfaction.
Cashier
Pick N Save
10.2021 - 09.2023
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Courtesy Clerk
Pick N Save
07.2021 - 09.2023
- Help bagged customers groceries efficiently.
- Returned unwanted items to correct store locations and restocked shelves.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Assisted customers with large purchases by carrying items to vehicles.
- Cleaned the Front-End of the store and changed all garbage cans around the store.
Education
High School Diploma -
Reuther Central High School
Kenosha, WI06.2023
Skills
- Patience and Empathy
- Reliability and punctuality
- Cash handling expertise
- POS system knowledge
Timeline
Self Checkout Host
Pick N Save
05.2023 - 09.2023
Cashier
Pick N Save
10.2021 - 09.2023
Courtesy Clerk
Pick N Save
07.2021 - 09.2023
High School Diploma -
Reuther Central High School
Similar Profiles
Alicia EvansAlicia Evans
Customer Service Manager at Pick N SaveCustomer Service Manager at Pick N Save
Lucia SanchezLucia Sanchez
Cashier/Front End Supervisor at Pick N SaveCashier/Front End Supervisor at Pick N Save
Lizzet MurosLizzet Muros
Customer Service Representative at Pick N SaveCustomer Service Representative at Pick N Save