Kathleen Joseph
Tampa
Summary
Adaptable and detail-oriented professional with a robust background in family support and case management. Skilled in coordinating services and developing individualized plans, ready to leverage expertise to improve client outcomes and service delivery.
Overview
18
18
years of professional experience
Work History
Family Team Conference Coordinator
Children's Home Network
Tampa, FL
02.2018 - Current
- Coordinated logistics for conferences, ensuring seamless execution of meetings and attendee satisfaction.
- Developed meeting materials, including agendas, enhancing participant engagement and experience.
- Managed client and community partner relationships, facilitating conferences to ensure comprehensive service planning for client
- Created and updated client service plans, facilitating effective communication and service delivery.
Family Support Coordinator
Children's Home Network
Tampa, FL
02.2014 - 02.2018
- Developed individualized service plans tailored to specific family needs and circumstances.
- Coordinated family support services, enhancing communication between families and service providers.
- Facilitated workshops and training sessions for families on accessing community resources.
- Monitored progress of families, ensuring adherence to program guidelines and objectives.
Targeted Case Manager
Ibis Healthcare
Tampa, FL
12.2008 - 01.2014
- Coordinated comprehensive care plans to address client needs and improve service delivery.
- Facilitated communication between clients and healthcare providers to ensure continuity of care.
- Monitored client progress, adjusting interventions based on individual assessments and feedback.
- Developed resource networks to support clients in accessing community services and benefits.
Education
Bachelor of Arts - Psychology
University of South Florida
Tampa, FLSkills
- Client relationship development
- Customer service
- Attention to detail
- Time management
- Meeting facilitation
- Case management
- Service coordination
- Problem-solving
- Adaptability
- Communication skills
- Decision-making
- Conflict resolution
Timeline
Family Team Conference Coordinator
Children's Home Network
02.2018 - Current
Family Support Coordinator
Children's Home Network
02.2014 - 02.2018
Targeted Case Manager
Ibis Healthcare
12.2008 - 01.2014
Bachelor of Arts - Psychology
University of South Florida