Football is my favorite sport, I'm an huge Steelers fan, and I’ve been skiing and snowboarding for over a decade I also have a passion for the medical industry due to my own medical history with optometry and orthopedics
Kathleen Kammalavong
Overland Park,United States
Summary
Professional with strong background in ophthalmology and Optometry, equipped to excel in clinical settings. Expertise in patient care, diagnostic testing, and medical record management. Proven ability to collaborate with medical teams and adapt to evolving needs. Reliable, focused on achieving optimal patient outcomes through precision and teamwork.
Overview
14
14
years of professional experience
Work History
Ophthalmology Assistant
Kansas City Eye Clinic
Overland Park, KS
09.2025 - Current
- Assisted ophthalmologists in conducting patient examinations and procedures.
- Managed patient intake process, ensuring accurate medical history documentation and updated, accurate charts. Leading to ease of flow in clinic.
- Operated diagnostic equipment for vision tests and assessments. Including but not limited to, OCT, Fundus Photography, Cell Counts, Pentacam, Cassini and A-Scans.
- Promoted a welcoming environment for new patients with thorough orientation to clinic policies and procedures as well as easing any fears.
- Educated patients on pre- and post-operative care instructions.
Optician
Eye Associates at Overland Park
Overland Park
06.2022 - 03.2025
- Provided exceptional patient care by conducting thorough pretest’s, leading to enhanced patient care and satisfaction
- Accurately fitted and adjusted eyewear, ensuring optimal comfort and vision correction, contributing to noticeable improvements in patient’s experiences.
- Analyzed patient prescriptions to recommend suitable eyewear options, including lens type and any other adjustments necessary.
- Collaborated with optometrist to develop personalized care plans, ensuring seamless patient transitions and comprehensive eye health management especially when managing cataracts and other eye surgeries.
- Cultivated a welcoming environment, actively listening to patient needs
Bartender
Jose Peppers at Overland Park
Overland Park
01.2012 - 01.2025
- Read customer preferences to adapt food and drink suggestions
- Creating a welcoming atmosphere, engaging with guests and ensuring a memorable experience for everyone.
- Maintained a positive environment by actively engaging with guests, encouraging repeat visits.
- Managed serving staff in a leadership position by delegating properly and being an effective team leader
Client Management / Cocktail Waitress
Scissors and Scotch at Overland Park
Overland Park
01.2020 - 02.2022
- Delivered exceptional customer service to enhance client satisfaction, leading to increased repeat business and positive reviews.
- Fostered a welcoming atmosphere, enhancing guest experience and encouraging a vibrant social environment.
- Cultivated strong client relationships, leading to noticeable gains in customer loyalty and repeat business.
- Maintained accurate client records and preferences, ensuring personalized service and contributing to a seamless client experience.
- Developed personalized service to enhance client experience, resulting in improvements in customer satisfaction and retention.
Pastry Chef
801 Chophouse at Kansas City
Kansas City
01.2017 - 01.2019
- Crafted exquisite desserts, enhancing menu offerings and driving customer satisfaction through visually appealing and delicious creations.
- Executed precise baking techniques, ensuring consistent quality and adherence to high culinary standards, leading to repeat clientele.
- Developed seasonal dessert specials, attracting new customers and increasing dessert sales through creative flavor combinations.
- Fostered a collaborative kitchen environment, enhancing team morale and creativity, which led to innovative dessert concepts.
Cocktail Bartender
Barleys Kitchen + Tap at Overland Park
Overland Park
01.2014 - 11.2017
- Provided exceptional customer service, enhancing guest experiences and fostering repeat business through attentive and personalized interactions.
- Trained and mentored staff on craft beer knowledge, enhancing team performance and improving guest satisfaction ratings.
- Fostered a welcoming environment through attentive service, contributing to a loyal customer base and positive dining experiences.
- Maintained accurate knowledge on our craft beers to ensure proper education for any guest questions and ensuring guest satisfaction with their chosen drink.
Education
Diploma -
Olathe East High School
Olathe01-2013
Skills
- Patient Engagement
- Adaptive Thinking
- Cross Functional Team Leadership
- Medical Terminology
- Medical Coding/ Billing
- Fundus photography
- Visual field testing
- Visual acuity testing
- Optical coherence tomography
- Manifest Refraction for diagnostic purpose
- Minor surgery assistance
Interests
Timeline
Ophthalmology Assistant
Kansas City Eye Clinic
09.2025 - Current
Optician
Eye Associates at Overland Park
06.2022 - 03.2025
Client Management / Cocktail Waitress
Scissors and Scotch at Overland Park
01.2020 - 02.2022
Pastry Chef
801 Chophouse at Kansas City
01.2017 - 01.2019
Cocktail Bartender
Barleys Kitchen + Tap at Overland Park
01.2014 - 11.2017
Bartender
Jose Peppers at Overland Park
01.2012 - 01.2025
Diploma -
Olathe East High School