Kathleen Kixmiller

• Provided individual, small group, and classroom-based interventions for students with behavioral issues.
• Developed positive relationships with students through individual meetings and check-ins.
• Collaborated with teachers, parents, administrators, social workers, psychologists, and other professionals to create comprehensive intervention plans.
• Implemented evidence-based practices such as Positive Behavioral Intervention Supports to improve student behavior.
• Participated in professional development opportunities related to best practices for working with at-risk youth.

• Provided highest quality customer service standards by anticipating customer needs.
• Host VIP lounge including bartending.
• Assisted in organizing concerts, music festivals, and promotional events.
• Collaborated with marketing team on new ideas and directions to support events and customer communication projects.
• Developed and maintained content and communications to drive marketing campaigns, activities and events.
• Updated web pages and social media profiles to reflect proactive strategies and engage customers.
• Managed and executed social media strategy, coordinating posting and engagement efforts.
• Create original content for social media channels.
• Proofread and finalized marketing communications and documentation prior to release.
• Resolved guest problems and complaints to improve overall satisfaction.

• Offering limited edition, high quality, heat-press silk screen transfers on consumer choice of clothing.
• Pop-up shops & online storefront (coming soon).
• Create & run on-line stores for merch fulfillment.
• July 2023: Designed, ordered, and ran merchandise sales for Crystal Bay Casino's inaugural music festival Gambler's Run Music Festival.
• June 2023: Helped run Merchandise tent at Back Country Music Festival in Minden, NV.
• May 2023: Ran Merchandise tent, with my own team, at Golden Road Music Festival.

Road merch:

• Designed & set up merch displays on a nightly basis at a different venue each night.
• Assist with load-in/load-out.
• Interact with fans.
• Created organizational system for merchandise for easy load-in as well as ease to access back stock.
• Inventory and pack all merchandise for tours lasting up to six weeks.
• Handle cash & square payments.
• Average sales per night = $1500-$2000
• Photographer, photos used for nightly USB "album covers", also used for social media, and in new album sleeves.
• "Girl Friday" ran errands, got meals, any task that was given to me.
• Helped locate hotel rooms, find fun excursions in whatever city we were in (especially for days off), locate restaurants to order meals for band & crew that accommodated everyone's dietary needs and desires.

Online store:

• Provided support to fans/customers with all customer service issues.
• Wrote a personal message on every single package that I shipped out.
• Set up Square space storefront and fulfilled orders for The Purple Building Shop during pandemic shut down June 2020 - March 2021.
• Executed multiple limited-edition merchandise projects over pandemic.
• Assessed best packaging options and platforms for shipping.
• Assist with ordering stock for on-line fulfillment & road inventory.
• Creatively & kindly worked with fans/customers through "supply chain issues".
• Created a warehouse space to start fulfillment of Todd Snider official merchandise.
• Managed, updated, & fulfilled Shopify storefront for Todd Snider official merchandise March 2021 - October 2022 including two new album releases.
• Transformed consumer feedback and fashion trends into successful product assortments.
• Collaborated with team to continually provide fresh options of t-shirts and novelty items based on fan input.

• Fulfilled hospitality riders.
• Keep artists comfortable and provide them with privacy.
• Set up dressing room/green room.
• Helped with wardrobe as necessary.
• Assist with various artist needs.

• Private Home School Teacher, grades K-8
• Special Education Teacher, grades 7-12
• District wide teacher working with at-risk youth in alternative school settings
• Literacy Coach, worked with teachers as well at at-risk youth
• 7-12 English Teacher