- Conducted comprehensive audits to ensure compliance with federal tax regulations.
- Analyzed financial records to identify audit risk.
- Oversaw complex case resolutions, providing strategic guidance to junior staff members.
- Collaborated with cross-functional teams to enhance operational efficiency within audit processes.
- Mentored newly hired agents, fostering professional development and enhancing team performance.
- Evaluated taxpayer documentation, ensuring adherence to relevant regulations and laws.
- Utilized data analytics tools for detecting patterns indicative of noncompliance or potential fraud.
- Improved departmental knowledge by staying up-to-date on changing tax regulations and sharing updates with colleagues.
- Conducted field visits to gather critical information needed for accurate tax assessments.
- Provided training to new Internal Revenue Agents on best practices and procedures for efficient tax audits.
- Professionally negotiated and dealt with taxpayers in confrontational situations.
- Oversaw complex case resolutions, providing strategic guidance to staff.
Supervisory Internal Revenue Agent
October 2019 through April 2023
- Collaborated with senior leadership to align departmental objectives with organizational goals.
- Managed and motivated employees to be productive and engaged in work.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.