Summary
Overview
Work History
Education
Skills
Timeline
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KATHLEEN MADEIRA, RN, CCM

Citrus Heights,CA

Summary

Healthcare professional driven to deliver high-quality patient care and effective case management. Expertise in care coordination and patient advocacy, fostering strong communication and collaboration within multidisciplinary teams. Known for adaptability and results-oriented approach in dynamic healthcare environments.

Overview

18
18
years of professional experience

Work History

RN Case Manager Supervisor, Outpatient HMO Team

Hill Physicians Medical Group
07.2024 - Current
  • Team of 14, including RN, SW and Care Coordinators
  • Navigated regulatory requirements effectively, ensuring proper documentation and compliance with relevant laws and guidelines.
  • Participated in quality improvement initiatives aimed at enhancing the delivery of nursing care within the organization.
  • Negotiated with healthcare providers to ensure services were provided at best possible cost without compromising on quality.
  • Reduced hospital readmission rates through effective case management and patient education on self-care techniques.


RN Case Manager Supervisor, Special Needs Program

Hill Physicians Medical Group
09.2023 - 04.2025
  • Led a team of 4, including RN, SW and Care Coordinator
  • Assists in the development of policies and procedures that improve the efficiency of case management processes within the organization.
  • Coordinates care conferences with interdisciplinary team members, ensuring all perspectives are considered in the development of comprehensive treatment plans.


RN case Manager

Hill Physicians Medical Group
07.2018 - 08.2023
  • Educated patients and families on available community resources, facilitating access to necessary support services.
  • Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.


Staff RN

Bristol Hospice
04.2014 - 02.2017
  • Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to each patient's needs.
  • Assessed physical, psychological, physiological, and cognitive status of patients.
  • Supported patients and families emotional well-being by building trust-based relationships and practicing active listening techniques.
  • Skilled at working independently and collaboratively in a team environment.

ED Staff RN

Marshall Hospital
01.2008 - 02.2014


  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.

Education

Associate of Science - Nursing

American River College
Sacramento, CA
12.2007

Skills

  • Interdisciplinary Collaboration
  • EMR / EHR (Epic & Microsoft Office)
  • Strong Communication and negotiation skills
  • Ability to work independently and exercise sound judgement
  • Excellent time management skills
  • Healthcare regulations
  • Patient and family advocacy
  • Chronic disease management
  • Awareness of healthcare reimbursement systems

Timeline

RN Case Manager Supervisor, Outpatient HMO Team

Hill Physicians Medical Group
07.2024 - Current

RN Case Manager Supervisor, Special Needs Program

Hill Physicians Medical Group
09.2023 - 04.2025

RN case Manager

Hill Physicians Medical Group
07.2018 - 08.2023

Staff RN

Bristol Hospice
04.2014 - 02.2017

ED Staff RN

Marshall Hospital
01.2008 - 02.2014

Associate of Science - Nursing

American River College

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