Kathleen M. Darst
Greenbrier,AR
Summary
Customer-focused professional with a strong background in travel planning and client service. Proven ability to coordinate personalized travel experiences, ensuring high satisfaction and repeat business through effective communication, organization, and relationship-building.
Overview
1
1
Certification
41
41
years of professional experience
Work History
Independent Travel Advisor
Ms. Darst's Adventures Travel
06.2026 - Current
- Coordinated travel plans and services, achieving high levels of client satisfaction.
- Researched and tailored cruise options to align with specific client preferences, enhancing overall travel experience.
- Facilitated informed planning decisions and follow-ups through effective client communication.
- Maintained organized records while managing multiple client requests and ensuring timely responses.
- Enhanced destination knowledge through ongoing research on Princess Cruises and transatlantic travel.
- Gained firsthand experience through personal travel with Norwegian Cruise Line, MSC, and Margaritaville at Sea.
Owner
Ms. Darst's Cottage Bakery
01.2022 - Current
- Facilitated custom orders and provided personalized service to enhance customer satisfaction.
- Coordinated order details, timelines, and special requests to ensure timely delivery and accuracy.
- Managed multiple projects while maintaining quality and presentation standards.
- Addressed customer needs with a service-focused and adaptable approach to improve overall experience.
ESS Substitute Teacher
ESS
Paragould
01.2014 - Current
- Communicated effectively with students, staff, and families to facilitate understanding in dynamic situations.
- Maintained calm and organized classroom atmosphere, promoting positive learning experiences in fast-paced settings.
- Adapted to new environments, ensuring smooth classroom operations and meeting daily needs.
- Managed schedules, instructions, and priorities across different assignments.
Owner/Publisher
Conway Publications
Conway, AR
09.2001 - 11.2004
- Managed client accounts and promotions, ensuring effective communication and satisfaction.
- Supervised small team, driving customer satisfaction and supporting business growth.
- Established partnerships with local businesses, enhancing advertising sales efforts.
- Coordinated deadlines, materials, and multiple moving parts across projects.
Outside Sales Representative
Arkansas Democrat Gazette
Little Rock, AR
01.2000 - 10.2001
- Developed new business and nurtured client relationships to drive sales growth.
- Communicated with clients via phone and in-person to facilitate sales.
- Recommended tailored advertising solutions aligned with customer goals.
- Enhanced customer retention through proactive service and timely follow-up.
Real Estate Agent/Property Management
Kirkland Properties
Mesquite, TX
08.1985 - 09.1995
- Guided clients in making informed choices and navigating service timelines.
- Balanced customer service and sales with administrative duties to enhance client satisfaction.
- Coordinated appointments and managed paperwork to ensure seamless communication.
- Maintained organized records and responded promptly to client questions.
Education
Bachelor of Fine Art - Education
University of Arkansas at Little Rock
vocational - Education
Collin County Community College
vocational - Education
UACCM
High School Diploma - Real Estate Agent
North Mesquite High School
Skills
- Travel planning
- Destination analysis
- Trip coordination
- Client relations
- Customer service
- Scheduling
- Organization
- Relationship building
- Client retention
- Itinerary planning
Personal Information
Title: Travel Advisor
Certification
Real Estate License Inactive
Timeline
Independent Travel Advisor
Ms. Darst's Adventures Travel
06.2026 - Current
Owner
Ms. Darst's Cottage Bakery
01.2022 - Current
ESS Substitute Teacher
ESS
01.2014 - Current
Owner/Publisher
Conway Publications
09.2001 - 11.2004
Outside Sales Representative
Arkansas Democrat Gazette
01.2000 - 10.2001
Real Estate Agent/Property Management
Kirkland Properties
08.1985 - 09.1995
Bachelor of Fine Art - Education
University of Arkansas at Little Rock
vocational - Education
Collin County Community College
vocational - Education
UACCM
High School Diploma - Real Estate Agent
North Mesquite High School