Front Desk Clerk
Providence Park Pediatrics
Novi, USA
10.2016 - 03.2020
- Key contributor to the successful day-to-day operations of a very busy medical office supporting 10 pediatricians.
- Patient interface checking in and out for office visits.
- Verification of patient insurance coverage.
- Collected copay when applicable.
- Communicated directly with physicians regarding scheduling issues.
- Completed prior authorizations.
- Input patient clinical data for BCBS and UHC.
- Coordinated with collection agencies to insure timely payments.
- Assisted with billing issues by direct communication with policy holder and insurance provider.
- Posted patient billing changes.