KATHLEEN MEEHAN
Summary
Experienced healthcare operations leader skilled in coordinating teams, optimizing workflows, and managing client portfolios to drive growth and engagement. Experienced in qualifying and onboarding clients, educating on specialized treatments, and building trusted relationships that foster long-term success. Passionate about leveraging operational expertise and client management skills to support scalable healthcare solutions and deliver measurable business impact.
Overview
6
6
years of professional experience
Work History
Clinical Manager / Patient Care Coordinator
NeuroSpa Mental Health + Wellness
07.2022 - Current
- Supervise clinical staff, ensuring adherence to company policies and maintaining high standards of patient care.
- Coordinate care for a panel of approximately 500 active patients, serving as a liaison between providers, therapists, and technicians.
- Oversee clinical documentation, billing, and scheduling to ensure workflow efficiency and compliance.
- Screen new patients to determine appropriate treatment pathways based on clinical criteria.
- Educate patients on treatments including TMS, Ketamine Infusions, and Spravato, as well as insurance guidelines and approval processes
- Foster a supportive environment for patients that encourages satisfaction, respect, and personalized care.
Lead TMS Technician
NeuroSpa Mental Health + Wellness
08.2020 - 07.2022
- Administered TMS therapy for depression, anxiety, and OCD, treating over 300 patients.
- Developed customized TMS protocols tailored to individual patient needs, driving stronger clinical outcomes and contributing to program success
- Assisted the Medical Director to streamline clinical operations and coordinate treatment plans, improving care delivery and team alignment
- Maintained accurate clinical notes for psychiatric review and created data-driven outcome reports.
- Supported patients emotionally during treatment, building trust and promoting comfort. .
- Contributed to clinic organization through spreadsheet creation and workflow optimization.
TMS Technician
Embracing Life Wellness Center
08.2019 - 08.2019
- Delivered TMS therapy and supported outpatient psychiatric care under physician supervision.
- Prepared for and assisted with procedures, ensuring patient comfort and procedural efficiency.
- Applied strong interpersonal skills to reduce patient anxiety and promote positive outcomes.
Education
Master of Science - General Psychology
Saint Leo University
Saint Leo, FLBachelor of Arts - General Psychology
Saint Leo University
Saint Leo, FLSkills
- Client-focused mindset
- Relationship-building and collaboration
- Strong written and verbal communication
- Clinical leadership
- Conflict resolution and stakeholder alignment
- Adaptable in fast-paced environments
- Analyzing business needs and coordinating effective solutions
- Mental health treatment knowledge
Websites
Timeline
Clinical Manager / Patient Care Coordinator
NeuroSpa Mental Health + Wellness
07.2022 - Current
Lead TMS Technician
NeuroSpa Mental Health + Wellness
08.2020 - 07.2022
TMS Technician
Embracing Life Wellness Center
08.2019 - 08.2019
Master of Science - General Psychology
Saint Leo University
Bachelor of Arts - General Psychology
Saint Leo University
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