Kathleen Mulkern
Saugus,MA
Summary
Results-driven Inventory Manager with demonstrated record of running lean departments. Successful at keeping records current and accurate. Offering 4 years of experience strengthening processes, realigning teams and overhauling structures to keep operations responsive to changing industry and company demands. Goal-driven stock management team member knowledgeable about operating equipment such as pallet jacks to unload trucks and get product stacked for merchandising. Customer service-oriented and diligent at satisfying all guest and business needs.
Overview
30
30
years of professional experience
Work History
Replenishment Associate, Replenishment Manager
Michaels Craft Store
Saugus, MA
10.2011 - Current
- Added inventory to shelves, racks, bins and displays according to restocking procedures.
- Used hand scanners and computer tracking systems to update merchandise locations.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
- Unpacked trucks, moved merchandise and stocked shelves to provide appealing sales floor and positive customer experience.
- Created production forecasts and plans based on sales forecasts, historical usage and product trends.
- Created attractive and eye-catching displays and end caps to promote specific stock to customers.
- Rotated stockroom inventory for freshness.
- Constructed pallets for sales floor and moved items safely using pallet jacks.
- Pulled out-of-date, damaged or returned opened items to report to supervisor.
- Added price tags, adjusted signage and built cardboard kits.
- Maximized coverage by carefully allocating resources, setting schedules and delegating assignments.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Greeted and used service model to meet customers' needs.
- Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
- Leveraged keyboard and handheld units to input data on computer.
- Used two-way radios to hear incoming messages and provide verbal responses.
- Performed section resets to match new planograms.
- Put away received merchandise in designated location.
- Conducted future planning to obtain sufficient materials to accomplish mission.
- Cleaned and organized sales and stock areas.
- Recorded information, shortages and discrepancies to keep records current and accurate.
Preschool Lead Teacher
Chime Time Children's Center
Melrose, MA
09.2001 - 08.2011
- Established guidelines for teacher performance, lesson planning and compliance with established procedures.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Administered assessments for each child and tracked results.
- Motivated teaching staff to continually improve strategies and maximize student learning.
- Improved academic performance by diversifying teaching techniques.
- Reviewed facility environment, removed concerns and optimized for children's safety.
- Monitored students' academic, social and emotional progress and recorded in individual files.
- Completed documentation on individual children and teachers for recordkeeping.
- Provided open and loving environment where children direct learning process.
- Planned and prepared activities for 3-4 year old students.
- Identified signs of emotional and developmental problems in children and reported to parents.
- Applied play-based strategies to provide diverse approaches to learning.
- Assisted and supervised 18 children through entire school day.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Educated students in foundational concepts such as shapes, numbers and letters.
- Addressed behavioral and learning issues with parents and daycare management.
- Promoted sensory development by providing access to different textures.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Allowed for ample outdoor discovery time in schedule each day.
Nursing Home Chef
Oosterman's Rest Homes
Wakefield, MA
05.1997 - 04.1998
- Trained and managed kitchen personnel and supervised related culinary activity.
- Disciplined and dedicated to meeting high-quality standards.
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Monitored and controlled overhead and production costs with responsibility for profit and loss.
- Reduced food costs by using seasonal ingredients, setting standards for portion size and minimizing waste.
Nursing Home Chef
Ann Carol Nursing Home
Lynn, MA
03.1995 - 05.1997
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Reduced food costs Number% by using seasonal ingredients, setting standards for portion size and minimizing waste.
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Monitored company inventory to keep stock levels and databases updated.
Dietary Cook
MacKenzie Nursing Home
Melrose, MA
01.1988 - 03.1995
- Weighed, measured and processed ingredients according to recipe specifications and dietary requirements.
- Maintained awareness of individual dietary needs of residents and verified proper delivery of meals to correct residents.
- Sanitized and organized kitchen preparation areas and equipment according to food and health safety standards.
- Received orders, verified contents against invoices and assessed quality of products to verify conformance to organizational standards.
- Responded to notes and complaints concerning menu items and meals, working to develop resolutions and satisfy residents' tastes and preferences.
- Prepared food for special parties and groups.
- Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
- Provided nourishing and health-conscious food to customers under sanitary conditions.
Education
Associate of Science - Culinary Arts
Bunker Hill Community College
Charlestown, MA12.1987
High School Diploma -
Melrose High School
Melrose, MA06.1985
Skills
- Product replenishing
- Lean principles
- Distribution and warehousing
- Warehouse Logistics
- Shipping and receiving
- Signage updates
- Display construction
- Merchandising understanding
- Sales objectives
Timeline
Replenishment Associate, Replenishment Manager
Michaels Craft Store
10.2011 - Current
Preschool Lead Teacher
Chime Time Children's Center
09.2001 - 08.2011
Nursing Home Chef
Oosterman's Rest Homes
05.1997 - 04.1998
Nursing Home Chef
Ann Carol Nursing Home
03.1995 - 05.1997
Dietary Cook
MacKenzie Nursing Home
01.1988 - 03.1995
Associate of Science - Culinary Arts
Bunker Hill Community College
High School Diploma -
Melrose High School