Kathleen Nguyen
Santa Ana
Summary
Dedicated to service, equity, and gaining new perspectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Agent Team Member
William Vu-State Farm
09.2024 - Current
- Managed accounts of multiple policyholders to ensure satisfaction and retention
- Maintained up-to-date insurance knowledge throughout different states
- Licensed in, and works with many different lines of insurance, including servicing and providing the policies
- Actively finding ways to help policyholders meet their needs and save the most money
After School Instructional Provider
Davis Elementary School
09.2023 - 05.2024
- Create daily detailed lesson plans in order to teach students a broad range of subjects
- Collaborate with parents and administration to relay information about students' challenges and achievements
- Chaperone field trips
- Implemented educational activities to support student learning objectives
Guest Service Agent
Target
05.2020 - 08.2020
- Proactively planned for daily store demands, ensuring smooth operations
- Contributed to sales growth through comprehensive product knowledge
- Learned multiple roles to help fellow team members with unexpected challenges
Education
B.A. - Sociology
UCLA
Los Angeles, CA06-2023
High School Diploma - undefined
Los Amigos High School
Fountain Valley, CA06.2019
Skills
- Supervision/Leadership
- Customer Service
- Curriculum Development
- Behavioral Management
- Time Management
Certification
- Property and Casualty License
- Accident, Life, and Health License
Languages
English
Native or Bilingual
Vietnamese
Professional Working
Timeline
Agent Team Member
William Vu-State Farm
09.2024 - Current
After School Instructional Provider
Davis Elementary School
09.2023 - 05.2024
Guest Service Agent
Target
05.2020 - 08.2020
High School Diploma - undefined
Los Amigos High School
B.A. - Sociology
UCLA