Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Kathleen Nguyen

Kathleen Nguyen

Santa Ana

Summary

Dedicated to service, equity, and gaining new perspectives.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Agent Team Member

William Vu-State Farm
09.2024 - Current
  • Managed accounts of multiple policyholders to ensure satisfaction and retention
  • Maintained up-to-date insurance knowledge throughout different states
  • Licensed in, and works with many different lines of insurance, including servicing and providing the policies
  • Actively finding ways to help policyholders meet their needs and save the most money

After School Instructional Provider

Davis Elementary School
09.2023 - 05.2024
  • Create daily detailed lesson plans in order to teach students a broad range of subjects
  • Collaborate with parents and administration to relay information about students' challenges and achievements
  • Chaperone field trips
  • Implemented educational activities to support student learning objectives

Guest Service Agent

Target
05.2020 - 08.2020
  • Proactively planned for daily store demands, ensuring smooth operations
  • Contributed to sales growth through comprehensive product knowledge
  • Learned multiple roles to help fellow team members with unexpected challenges

Education

B.A. - Sociology

UCLA
Los Angeles, CA
06-2023

High School Diploma - undefined

Los Amigos High School
Fountain Valley, CA
06.2019

Skills

  • Supervision/Leadership
  • Customer Service
  • Curriculum Development
  • Behavioral Management
  • Time Management

Certification

  • Property and Casualty License
  • Accident, Life, and Health License

Languages

English
Native or Bilingual
Vietnamese
Professional Working

Timeline

Agent Team Member

William Vu-State Farm
09.2024 - Current

After School Instructional Provider

Davis Elementary School
09.2023 - 05.2024

Guest Service Agent

Target
05.2020 - 08.2020

High School Diploma - undefined

Los Amigos High School

B.A. - Sociology

UCLA

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