Kathleen Oberdieck
Belleville,IL
Summary
My objective is to project a positive image within a company utilizing my customer service and technical skill while exemplifying my supervisory capabilities. At the American Red Cross, I grew within the company and held several positions. My skills developed along the way, and I was fortunate to build on these skills in each role.
Overview
29
29
years of professional experience
Work History
Parts Associate
Cardinal Buick GMC
Belleville, IL
11.2021 - Current
- Managed parts inventory for automotive repairs and maintenance.
- Manage warranty and special order parts
- Generate invoices for reconciliation and billing
Clinical Lab Specialist
Creative Testing Solutions
St. Louis, MO
01.2018 - 06.2021
- Trained junior staff on laboratory protocols and safety practices effectively.
- Operated and maintained laboratory equipment for effective testing procedures.
- Analyzed lab results to ensure accuracy and compliance with regulatory standards.
- Documented procedures and results in accordance with industry regulations consistently.
Manager/Supervisor/Instructor
Amaerican Red Cross
St. Louis, MO
09.1997 - 05.2021
- Monitored staff performance and addressed issues to maintain team effectiveness.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Conducted performance reviews for team members.
- Conducted regular meetings with staff to review progress and identify improvement areas.
- Facilitated cross-department communication to streamline operations.
- Established processes to ensure efficient workflow throughout the organization.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Created monthly reports for senior management summarizing operational performance metrics.
Education
Associate of Applied Science - Medical Laboratory Science
Illinois Central College
East Peoria, IL05-1995
Associate of Applied Science - Certified Medical Office Assistant
Al-Med Academy
St Louis, MO05-1988
University Missouri
St Louis, MOMissouri Baptist University
St. Louis, MOSkills
- Excellent computer skills
- Organizational efficiency
- Knowledgeable of group dynamics
- Outstanding interpersonal skills
- Excellent oral and written communication skills
Timeline
Parts Associate
Cardinal Buick GMC
11.2021 - Current
Clinical Lab Specialist
Creative Testing Solutions
01.2018 - 06.2021
Manager/Supervisor/Instructor
Amaerican Red Cross
09.1997 - 05.2021
Associate of Applied Science - Medical Laboratory Science
Illinois Central College
Associate of Applied Science - Certified Medical Office Assistant
Al-Med Academy
University Missouri
Missouri Baptist University