Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathleen Olson

Poulsbo,WA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Housekeeper

Quality Inn Suites
Bainbridge Island, WA
02.2025 - Current
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.

Front Desk Night

Quality Inn
Silverdale, Washington
08.2022 - 01.2025
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked effectively in team environments to make the workplace more productive.
  • Completed day-to-day duties accurately and efficiently.

Housekeeping supervisor/Front Desk Receptionist

Midway Inn & Suites
Bremerton , Washington
05.2019 - 09.2022
  • Supervised daily cleaning operations for guest rooms and common areas.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Enforced rules and regulations set forth by management regarding health, safety and security policies.
  • Assisted with the recruitment process for new housekeepers, including interviewing potential candidates and conducting background checks.

Certified Nursing Assistant

Messenger House Care Center
Bainbridge Island, Washington
12.2009 - 07.2015
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Provided emotional support and companionship to patients during recovery.
  • Responded quickly to sudden injuries, also Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Conducted patient education on health maintenance and disease prevention.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.

Education

Some College (No Degree) - Certified Nursing Assistant

Olympic College
Bremerton, WA

Skills

  • Customer satisfaction
  • Hospitality best practices
  • Conflict resolution
  • Effective communication
  • Safety compliance
  • Focused and detail-oriented
  • Exceptional communicator
  • Document preparation
  • Decision-making
  • Appointment scheduling
  • Multi-line telephone systems
  • Multitasking and organization

Timeline

Housekeeper

Quality Inn Suites
02.2025 - Current

Front Desk Night

Quality Inn
08.2022 - 01.2025

Housekeeping supervisor/Front Desk Receptionist

Midway Inn & Suites
05.2019 - 09.2022

Certified Nursing Assistant

Messenger House Care Center
12.2009 - 07.2015

Some College (No Degree) - Certified Nursing Assistant

Olympic College