Kathleen Ortiz-Flores
Riverside,California
Summary
Reliable office professional with several years of experience in administrative work and customer service. Known for staying organized, communicating clearly, and overcoming challenges. Always up for a challenge, ready to step in, adapt, and contribute where needed.
Overview
3
3
years of professional experience
Work History
New Student Orientation Leader (Volunteer)
Biola University
La Mirada, California
08.2024 - 09.2024
- Helped check in students and family members at the orientation event.
- Welcomed students and family members, answered questions, and directed guests at official new student orientation sessions.
- Provided support and guidance to new students during their transition.
- Led a group of over 25 students, where I provided important information, had various activities, and icebreakers.
- Fostered a welcoming environment to encourage student engagement and connection.
- Collaborated with over 30 orientation leaders to put orientation events together.
Clerk
Clerk
11.2021 - 12.2023
- Filed, organized paperwork, prepared quotes, and invoices. I also sent emails to clients and prepared sales taxes.
- Managed time efficiently to complete all tasks within deadlines.
- Demonstrated respect, friendliness, and willingness to help, wherever needed.
- Excellent communication skills, both verbal and written.
- Managed an Excel spreadsheet with important company information.
- Accepted challenges and overcame them with a positive mindset.
Education
Bachelor of Science - Business Administration; Financial Planning
La Mirada, CA
La Mirada, CA05.2026
Skills
- Schedule and calendar management
- Database entry
- Handling payments
- Invoice processing
- Adaptability
- Document management
- Proofreading
- Basic accounting
- Schedule and calendar management
- Database entry
- Handling payments
- Invoice processing
- Adaptability
- Document management
- Proofreading
- Basic accounting
Languages
Spanish
Native/ Bilingual
Timeline
New Student Orientation Leader (Volunteer)
Biola University
08.2024 - 09.2024
Clerk
Clerk
11.2021 - 12.2023
Bachelor of Science - Business Administration; Financial Planning
La Mirada, CA
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