Kathleen Pierson-Smith
Spring,TX
Summary
Dynamic professional with experience at United Airlines, excelling in customer service and teamwork. Proven ability to handle medical emergencies and resolve conflicts effectively. Skilled in multitasking and time management, consistently achieving high performance ratings. Certified in Adult AED and CPR, dedicated to providing a supportive environment for individuals with disabilities.
Overview
15
15
years of professional experience
Work History
Host Home Companion Care
Ability Beyond Disability
01.2023 - Current
As a host for this program I provide a suportive and caring living environment for individuals with disabilities in a private residence with host-provider living in, owning, or leasing the residence. Host assists with daily living activities such as personal care, meal preparation and transportation.
Flight Attendant
United Airlines
10.2010 - 08.2020
Demostrated proper use of safety equipment and educate passengers prior to takeoff.
Handle medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
Resolved passenger conflicts and medical emergencies during flights.
Contributed to company sucess by consistently achieving high performance ratings for customer service, teamwork,and punctuality.
My skills also include, Adult AED and CPR.
Education
Associate of Arts - Music Eduation
University of Minnesota
Minneapolis, MNSkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Timeline
Host Home Companion Care
Ability Beyond Disability
01.2023 - Current
Flight Attendant
United Airlines
10.2010 - 08.2020
Associate of Arts - Music Eduation
University of Minnesota