Kathleen Richmond
Experience in wellness and healthcare environments. Great organizational skills and reliability. Successful in managing customer needs and supporting team efforts. Excellent time management skills and attention to detail. Computer entry, emails, scheduling, telephone and verbal communication skills. Committed to excellence.
Work History
Wellness Assistant Manager
5 Years 6 MonthsAssisted customers and helped train new team members. Responsible for ordering, stocking, some scheduling, product knowledge, displays, and assisted the manager with various projects as needed. Participated in monthly inventories and department meetings.
Front Desk Receptionist
2 Years 8 MonthsManaged incoming phone calls and supported front desk operations to ensure smooth patient check-in and check-out, and appointment scheduling. Conducted HRV testing and organized nutrition classes for patient education. Assisted patients with supplement purchases and maintained cleanliness of treatment rooms.
Front Desk Medical Receptionist
2 Years 5 MonthsGreeted patients, answered phones, scheduled patients and took patient vital signs. Faxed referrals, put together patient charts and helped with patient questions and care as needed. Entered patient information into the computer and collected co-pays. Sent daily billing to appropriate billing offices, and assisted provider by preparing examination rooms and ensuring all necessary supplies were available. Made people feel comfortable and welcome.
Education
No Degree
Cell Biology, Anatomy and Physiology, Computer and Math class.