Kathleen Rocha

• Verified patient information in computer system, including insurance coverage and demographics.
• Adhered to HIPAA requirements to safeguard patient confidentiality.
• Communicated with patients with compassion while keeping medical information private.
• Interviewed patients to complete case histories and intake forms.
• Performed cashiering duties such as collecting payments, issuing receipts and balancing daily transactions.
• Compiled and coded patient information or data in appropriate computer system.
• Greeted patients and provided them with registration forms to complete.

Manages food allergens. Text Modifies menus according to diet prescriptions.

Provides basic diet information throughout the patient's stay.

Conducts daily meal rounds.

Assembles and delivers meal trays to our patients.

Takes and records food temperatures on patient trays.

Ensures each tray complies with the patient's diet orders.

Collects and returns dirty trays to the kitchen.

Communicates well with patients, their visitors and the hospital's care team.

Resolves patient dining concerns or complaints immediately.

Reports a patient's need for assistance to a supervisor or the care team, as

appropriate.

Maintains patient confidentiality.

Follows all sanitation and safety guidelines.

Preforms other duties as assigned.

Trained in Culinary Call Center :provides customer service by processing meal

request. Comply with physicians diet orders,nutrition needs,food allergies and room service.

Customer Service Representative, Process returns and exchanges ,receive and process bill payments for utilities ,

process money transfers, record rentals for carpet cleaning, provide sales as

needed, balance and maintain cash in till and process end paper work business

transactions for the day. Pharmacy Patient Care Representative - process sales

transactions for medication pick up verify identification , process insurance

information to finish sales, answer phones, clean and maintain area, balance cash drawer at night , print out proper instructions for patients sales :Bookkeeper Maintain drawers for cashiers and store deposit cash and balance money for store

Prepare patient trays per guide lines Follow meal tickets preparing drinks food utensils,and condiments for loader to finish preparing tray. For a timely delivery .Prepare food prep for next day and maintain area for next shift