Kathleen Runkel
San Francisco,CA
Summary
Friendly and reliable Certified Esthetician with advanced training in various facials, waxing, lash lifts, brow laminations, and tinting.
Overview
7
7
years of professional experience
Work History
Esthetician
Cocoon Day Spa SOMA
06.2021 - Current
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, dermaplaning, oxygen, and LED therapy.
- Performed lash lifts, brow laminations, and tinting servies on clients
- Performed body services including but not limited to edermologie, sudatonic body wraps, and LED body wraps
- Performed facial and full body waxing
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Recommended retail products for at-home use.
Wax Specialist
European Wax Center
01.2019 - 03.2020
- Speed waxing with hard wax (Brazilian in 15mins, full leg in 30 mins, etc.)
- Built up to a 65%+ client retention rate
- Knowledge of EWC product line and recommending products to guests based on their skincare needs
- Tailoring waxing techniques and experience to what each client needs
- Fostered a comfortable atmosphere for clients by engaging in friendly conversation while respecting personal boundaries.
Front desk
Project Zen
10.2017 - 12.2018
- Handling all booking, cancelling, rescheduling of clients with Booker software
- Answering phones and tending to any client issues or complaints
- Developed strong rapport with regular guests, fostering loyalty and repeat business.
- Performed sales of both treatment packages and retail products
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
Education
Esthetician License -
California Board of Barbering and Cosmetology
07.2018
Graduated with diploma -
Notre Dame High School Belmont
01.2016
Skills
- Hard working
- Problem solving skills
- Punctual
- Speed waxing
- Dermaplaning proficiency
- HydraFacials
- Skincare product knowledge
- Extractions and pore cleansing
- Customized skincare plans
- Spa retail sales
- Eyebrow shaping and tinting
- California licensed esthetician
Timeline
Esthetician
Cocoon Day Spa SOMA
06.2021 - Current
Wax Specialist
European Wax Center
01.2019 - 03.2020
Front desk
Project Zen
10.2017 - 12.2018
Esthetician License -
California Board of Barbering and Cosmetology
Graduated with diploma -
Notre Dame High School Belmont
Similar Profiles
Parampreet KaurParampreet Kaur
Spa Therapist at Cocoon Wellness SpaSpa Therapist at Cocoon Wellness Spa
Cheree HarmseCheree Harmse
Reservations / Logistics & Admin Manager at Orion Creative Business Solutions T/A Bakwena Day Spa / Infinity Day SpaReservations / Logistics & Admin Manager at Orion Creative Business Solutions T/A Bakwena Day Spa / Infinity Day Spa
Precious MuzambiPrecious Muzambi
Beauty And Therapy at Sensi Spa (day Spa)Beauty And Therapy at Sensi Spa (day Spa)
Ross HatamiyaRoss Hatamiya
Senior Vice President, Automotive Media Sales at Volta Charging / Volta Media, A Shell BrandSenior Vice President, Automotive Media Sales at Volta Charging / Volta Media, A Shell Brand
Aaliyah YusufAaliyah Yusuf
Property Manager at West Coast Property ManagementProperty Manager at West Coast Property Management