Janet Velez
Garland,TX
Summary
Esthetician and hard working employee with strong business, sales and customer service skills necessary to meet spa goals and exceed client expectations. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Esthetician/ Owner
Le Cera Boutique Waxing Studio
Dallas, TX
05.2016 - Current
- Monitored cash flow to ensure proper budgeting of resources.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Managed inventory levels to meet customer demand while minimizing costs.
- Ensured compliance with all local laws and regulations related to the business operations.
- Implemented systems for tracking sales performance and analyzing data trends in order to maximize profitability.
- Participated in trade shows, conventions, and other events related to industry promotion.
- Updated website content regularly according to current trends within target markets.
- Kept records for production, inventory, income and expenses.
- Determined pricing for products or services based on costs and competition.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Greeted customers and provided excellent customer service.
- Performed waxing services on clients according to their individual needs including Brazilian, full body, bikini line, face, underarm and leg waxing.
Esthetician
Miniluxe
Dallas, TX
12.2018 - 09.2020
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
- Recommended additional treatments if needed.
- Kept detailed records of client visits, treatments performed, and product purchases.
- Developed a thorough understanding of available services by participating in training sessions.
Esthetician
Peace Love Wax
Plano, TX
06.2015 - 05.2016
- Promoted wax services through word-of-mouth referrals from satisfied customers.
- Examined clients' skin condition prior to providing waxing services.
- Developed positive relationships with clients to ensure client retention.
Esthetician
Waxing The City
Dallas, TX
07.2011 - 05.2015
- Performed waxing services on clients according to their individual needs including Brazilian, full body, bikini line, face, underarm and leg waxing.
- Maintained a professional environment in the waxing area by ensuring all supplies were stocked, clean, and organized.
- Provided aftercare instructions to ensure client satisfaction with treatment results.
- Assisted in maintaining inventory of products used for waxing services.
- Sanitized equipment between each client use.
- Suggested additional services or retail items based on client's needs.
- Developed positive relationships with clients to encourage repeat business.
- Promoted spa services through word-of-mouth referrals from satisfied customers.
Esthetician
Ulta Beauty Inc.
Dallas, TX
10.2009 - 06.2011
- Provided facial treatments such as cleansing, exfoliation, and extractions.
- Performed waxing services on clients including eyebrows, lip, chin, full face, and bikini.
- Maintained cleanliness of treatment room and equipment between appointments.
- Conducted consultations with new clients to assess skin type and discuss desired outcomes.
- Educated clients on proper skin care techniques according to individual needs.
- Attended continuing education courses related to esthetics.
Education
Esthetics - Skin Care
Ogle School Hair Skin Nails
Dallas, TX03-2009
High School Diploma -
Lakeview Centennial High School
Garland, TX05-2006
Skills
- Outstanding client care
- Excellent team player
- Bilingual (Spanish/English)
- Self Motivated
- Outgoing
- Eager to expand my knowledge
- Hard working
- Work well with others
Timeline
Esthetician
Miniluxe
12.2018 - 09.2020
Esthetician/ Owner
Le Cera Boutique Waxing Studio
05.2016 - Current
Esthetician
Peace Love Wax
06.2015 - 05.2016
Esthetician
Waxing The City
07.2011 - 05.2015
Esthetician
Ulta Beauty Inc.
10.2009 - 06.2011
Esthetics - Skin Care
Ogle School Hair Skin Nails
High School Diploma -
Lakeview Centennial High School
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