Ashley Martinez
East Boston,MA
Summary
Passionate about enhancing beauty and wellness through comprehensive skincare routines. Known for productive and efficient task completion with a focus on client satisfaction. Skilled in facial treatments, skin analysis, and product recommendation to address diverse skin concerns. Excel in communication, empathy, and time management to provide exceptional customer service and foster lasting relationships. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Esthetician/Shop Owner
Alora Beauty by Ashley Crystal
Revere, MA
04.2024 - Current
- Provided exceptional customer service to ensure repeat business.
- Investigated new trends in beauty industry services to stay current with offerings available at the salon.
- Organized and scheduled appointments for clients using software systems.
- Promoted special offers through social media platforms to attract new customers.
- Performed administrative duties such as filing paperwork and responding to emails.
- Ordered supplies and equipment needed for daily operations.
- Inspected workstations regularly to ensure they are clean and organized.
- Adhered to state laws and regulations regarding licensure, sanitation standards.
- Ensured that all safety protocols were followed in the salon at all times.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Recommended home care regimen for desired results.
- Kept detailed records of client visits, treatments performed, and product purchases.
- Greeted clients upon arrival to spa and provided information about services offered.
- Relaxed clients with facial and body massages, aromatherapy and soothing environments.
- Set up patient rooms and sterilized equipment.
- Applied lotions, creams and tonics directly to client skin and advised on at-home use.
- Offered lash application, warm stone massage and brow and eyelash tinting services.
- Completed procedures to remove pore blockages and unsightly blackheads.
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Learned new techniques and complete chemical peel processes.
Esthetician
Skin and Body Works by Priscila
Somerville, MA
01.2023 - 04.2024
- Kept detailed records of client visits, treatments performed, and product purchases.
- Greeted clients upon arrival to spa and provided information about services offered.
- Maintained up-to-date knowledge of latest trends in esthetics industry through research.
- Provided excellent customer service and skincare treatments to clients.
- Promoted skincare products to patients according to specific needs, boosting overall revenue.
- Communicated effectively with other members of the spa team regarding client concerns.
- Applied lotions, creams and tonics directly to client skin and advised on at-home use.
- Relaxed clients with facial and body massages, aromatherapy and soothing environments.
- Offered lash application, warm stone massage and brow and eyelash tinting services.
- Completed procedures to remove pore blockages and unsightly blackheads.
- Adhered to safety protocols throughout all procedures to minimize risk of injury or infection.
- Maintained cleanliness of treatment room and equipment between appointments.
- Checked supplies inventory regularly to ensure adequate stock levels at all times.
- Conducted private client consultations.
- Processed payments, set up appointments and promoted new products and services to help meet business objectives.
Beauty Advisor
Sephora
Boston, MA
02.2020 - 03.2020
- Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance.
- Computed purchases and received and processed cash or credit payment.
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Followed company policies related to returns, exchanges and refunds according to guidelines.
- Alleviated product theft by maintaining sales floor and shopper awareness.
- Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
- Administered special promotions such as discounts or loyalty rewards programs.
- Described merchandise and explained use, operation and care.
- Evaluated customer skin to determine unique conditions and skin type.
Lash Artist
C.R.K. Beauty
Boston, MA
06.2018 - 11.2018
- Kept records of client visits and updated customer profiles accordingly.
- Designed specific eyelash treatments based upon guests' individual needs.
- Adhered strictly to health and safety regulations when performing lash treatments.
- Maintained a clean and sanitary workspace in accordance with health regulations.
Esthetician
Blink Salon and Spa
Wakefield, MA
12.2015 - 05.2018
- Recommended home care regimen for desired results.
- Kept detailed records of client visits, treatments performed, and product purchases.
- Greeted clients upon arrival to spa and provided information about services offered.
- Provided excellent customer service and skincare treatments to clients.
- Bonded individual eyelash extensions to natural eyelashes with liquid adhesive.
- Cleaned and sanitized work area between each client appointment.
- Performed Lash lifts
- Developed strong rapport with clients to gain repeat business and improve overall sales.
Waxing Specialist
European Wax Center
Medford, MA
12.2015 - 08.2017
- Operated cash registers accurately when processing payments from customers.
- Developed positive relationships with clients to encourage repeat business.
- Discussed procedures and educated clients on waxing systems.
- Maintained a professional environment in the waxing area by ensuring all supplies were stocked, clean, and organized.
- Sanitized equipment between each client use.
- Performed waxing services on clients according to their individual needs including Brazilian, full body, bikini line, face, underarm and leg waxing.
Prestige Beauty Advisor
Ulta Beauty
Everett, MA
04.2016 - 07.2016
- Alleviated product theft by maintaining sales floor and shopper awareness.
- Recommended, selected and located merchandise based on customer desires.
- Handled returns and exchanges according to company policies.
- Computed purchases and received and processed cash or credit payment.
- Organized store by returning merchandise to proper areas and restocked displays.
- Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
- Received new inventory, replenished supplies and optimized displays.
Education
Some College (No Degree) - Business
Bunkerhill Community College
Charlestown, MA01-2020
Licensed Esthetician - Esthetics
Catherine Hinds Institute of Esthetics
Woburn, MA10-2016
Skills
- Skincare Therapy Expertise
- Outstanding client care
- Spa Product Sales
- Chemical Peel Application
- LED light therapy
- Precision Dermaplaning Techniques
- Skilled in Lash Tinting Techniques
- Experienced in Lash Lifting Techniques
- Eyebrow shaping and tinting
- Appointment Coordination
- Superior attention to detail
- Hair Removal Techniques
- Massachusetts licensed esthetician
- Sanitation maintenance
- Skin care education
- Continuing education commitment
Languages
Spanish
Native/ Bilingual
Certification
- PCA SKIN Chemical Peel certified 04/03/2023
- Certified in Microneedling 02/26/2023
Timeline
Esthetician/Shop Owner
Alora Beauty by Ashley Crystal
04.2024 - Current
Esthetician
Skin and Body Works by Priscila
01.2023 - 04.2024
Beauty Advisor
Sephora
02.2020 - 03.2020
Lash Artist
C.R.K. Beauty
06.2018 - 11.2018
Prestige Beauty Advisor
Ulta Beauty
04.2016 - 07.2016
Esthetician
Blink Salon and Spa
12.2015 - 05.2018
Waxing Specialist
European Wax Center
12.2015 - 08.2017
Some College (No Degree) - Business
Bunkerhill Community College
Licensed Esthetician - Esthetics
Catherine Hinds Institute of Esthetics
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