Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Cari Ann Bird

Steamboat Springs,CO

Summary

I am Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. I am highly effective and comfortable working with people at all levels in organization. Over the past 5 years I have successfully increased my revenue exponentially by adding new product lines and treatments that spark excitement and passion as an esthetician. I truly enjoy connecting and educating clients, gaining new knowledge to share and implement are driving forces which lead me to esthetics.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Esthetician/Shop Owner

Apothecari Skin Care
01.2005 - Current
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
  • Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
  • Developed customized facial treatments for individual clients to address specific skin care needs.
  • Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
  • Increased client retention rate through attentive follow-up procedures after each appointment to gauge satisfaction and encourage rebooking.
  • Created repeat business by developing long-term relationships with regular customers.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.
  • Adapted business strategy in response to changing market conditions or consumer preferences, demonstrating a proactive approach to managing the shop''s overall success.
  • Conducted regular market research to stay current on industry trends and align product offerings with consumer preferences.
  • Managed day-to-day business operations.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Esthetician

One Steamboat Place
08.2009 - 03.2011
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Performed various facial treatments in a luxury spa setting.
  • Promoted overall wellness among clientele by incorporating aromatherapy techniques into treatments when appropriate.
  • Gained knowledge of facial massage techniques and skin care product ingredients.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
  • Fostered friendly, warm, and exceptional customer experience.
  • Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
  • Flexibly worked evenings and weekends to maintain proper spa coverage.

Lead Esthetician

Rocky Mountain Day Spa, Boutique & Salon
12.2001 - 04.2005
  • Achieved high levels of client retention by focusing on building rapport with each individual during appointments.
  • Boosted retail sales revenue by demonstrating expert knowledge about available products while discussing their benefits with clients.
  • Increased repeat clientele through excellent customer service and tailored esthetic services.
  • Promoted spa services through excellent word-of-mouth referrals from satisfied clients.
  • Assisted in inventory management, minimizing waste and ensuring availability of necessary supplies.
  • Led promotional events within the spa that resulted in increased bookings for services.
  • Continuously improved professional knowledge by attending industry conferences, workshops, and training events.
  • Performed body treatments such as scrubs, wraps, and massages to enhance clients'' wellbeing.
  • Flexibly worked evenings and weekends to maintain proper spa coverage.
  • Managed client records efficiently, ensuring accurate documentation of treatment history and progress notes.
  • Trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency.
  • Resolved customer complaints and facilitated conflict resolutions.

Education

Esthetician License - Esthetics

Colorado School For Paramedical Esthetics
Denver, CO
11.2000

Skills

  • Superior attention to detail
  • Industry Trends Research
  • Relationship building and management
  • Anti-aging treatments
  • Professional Demeanor
  • Customer Education
  • Chemical Peels
  • Creative Thinking
  • Experience with AnteAGE skin care products
  • Advanced facials specialist
  • Sales expertise
  • Customer Service

Websites

Certification

  • Chemical Peel Certification 2001
  • Microdermabrasion Certification, 2001
  • Dermaplaning Certification, 2013
  • HydraFacial Certification , 2015
  • Elleebana Lash Lift Certification, 2017
  • Rezenerate Nano Facial Certification, 2019
  • Level 1 Peptide Science, Viktoria DeAnn, 2019
  • Level 2 Advanced Peptide Science, 2023


Timeline

Esthetician

One Steamboat Place
08.2009 - 03.2011

Esthetician/Shop Owner

Apothecari Skin Care
01.2005 - Current

Lead Esthetician

Rocky Mountain Day Spa, Boutique & Salon
12.2001 - 04.2005

Esthetician License - Esthetics

Colorado School For Paramedical Esthetics

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Cari Ann Bird