Currently serving in year two of four as District 3 Councilwoman in Willoughby Hills, Ohio
Kathleen Sivo
Willoughby Hills,Ohio
Summary
Detail-oriented administrative professional with extensive expertise in medical records management, coding, and data entry. Proficient in reviewing and documenting clinical data, ensuring accuracy and compliance with industry standards. Strong knowledge of ICD-10, CPT, and HCPCS coding systems enhances the ability to contribute effectively to healthcare operations. Committed to maintaining high-quality standards while supporting organizational goals through efficient data management practices.
Overview
14
14
years of professional experience
Work History
Trauma Registrar
Cleveland Clinic Hillcrest Hospital
08.2024 - Current
- Collect, abstract and accurately enter trauma patient information into the trauma registry in a timely manner.
- Complete final entry of patient data no later than 60 days post discharge.
- Participate in data validation and maintain department standard.
- Comply with all internal/external reporting requests and requirements.
- Assist in the preparation for American College of Surgeons trauma center verification.
- Ensure data is abstracted and submitted to meet the American College of Surgeons and State of Ohio data submission deadlines.
- Managed trauma registry data to ensure compliance with state and national standards.
Administrative Assistant II, Taussig Cancer Inst.
Cleveland Clinic
04.2024 - Current
- Manages and prioritizes multiple assignments simultaneously and effectively such as, acting as a liaison between internal and external customers by greeting customers, answer and triage phone calls.
- Administers calendar and schedules management.
- Coordinates physician's travel and completes expense reports.
- Composes and prepares a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required.
- Other duties as assigned.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Administrative Assistant, Tax Dept.
Eaton Corporation
07.2019 - 04.2024
- Sort and distribute daily mail and prepare outgoing mailings such as certified and UPS
- Work closely with the SALT group to assist in bank account reconciliation, check request preparations, and other various daily activities including copying and processing of state and local tax returns
- Communicate with insurance brokers, third party claims administrators, loss control service providers and insurers for various information requests
- Managed communication between departments, facilitating information exchange and enhancing collaboration.
Risk Management Analyst
STERIS Corporation
08.2017 - 07.2019
- Provide international freight quotes as requested
- Work closely with various carriers to receive best rates available
- Tracking/tracing orders and providing customers with ETA's and POD's as needed
- Provide Tier 1 telephone support requests for assistance from STERIS internal customers
- Accurately identify requested parts through discussions with users
- Perform basic and routine Call Center tasks by monitoring Service Desk phone queue, call groups and HEATBoards.
- Collaborated with cross-functional teams to implement risk reduction initiatives, improving overall safety protocols.
Logistics Specialist
STERIS Corporation
08.2012 - 08.2017
- Responsible for generating all equipment quotations for the purpose of minimizing the risk of errors committed by Sales that would erode margins as well as leverage vendor promotions in order to maximize the company's profitability of equipment sales
- Prepare margin analysis report to determine if gross margin meets corporate guidelines to maintain EBITDAR forecast for equipment
- Ensure compliance with the Request for Quotation (RFQ) and prepare the configured equipment quote for customer presentation containing: customer data, equipment config, terms and conditions, warranty and installation, and lease quote
- Process customer orders and provide support to both internal and external customers by ensuring a consistently high level of professional communication and customer service.
- Managed relationships with suppliers to enhance service quality and reliability.
Education
Bachelors of Arts in Business Management -
Ursuline College
Pepper Pike, Ohio01-2017
Associate of Arts - undefined
Lakeland Community College
Kirtland, Ohio01-2013
Skills
- ICD-10-cM coding
- Critical thinking
- Continuous learning mindset
- Clinical documentation review
Interests
Timeline
Trauma Registrar
Cleveland Clinic Hillcrest Hospital
08.2024 - Current
Administrative Assistant II, Taussig Cancer Inst.
Cleveland Clinic
04.2024 - Current
Administrative Assistant, Tax Dept.
Eaton Corporation
07.2019 - 04.2024
Risk Management Analyst
STERIS Corporation
08.2017 - 07.2019
Logistics Specialist
STERIS Corporation
08.2012 - 08.2017
Associate of Arts - undefined
Lakeland Community College
Bachelors of Arts in Business Management -
Ursuline College