Kathleen Snyder
Pittsburgh,PA
Summary
Accomplished and dedicated Field Reimbursement Team Lead, Senior Manager with over 25 years of experience in ensuring reimbursement and access for patients. Adept at leading and supporting diverse teams to achieve positive outcomes. Skilled in collaborating with healthcare providers and offices to navigate complex reimbursement challenges. Possess a strong background in payor policies, ICD-10 and CPT coding systems, and establishing partnerships to achieve shared goals.
Overview
18
18
years of professional experience
Work History
Team Lead, Senior Manager
Xcenda
09.2021 - Current
- Oversee the team’s daily activities, conduct field rides, and provide training and development
- Collaborating with cross-functional teams, I contribute to strategic planning, build stakeholder relationships, set performance metrics, troubleshoot reimbursement issues, ensure compliance, and report on team performance
Field Reimbursement Manager
Xcenda
12.2017 - 09.2021
- Supported opioid abuse treatment team (12/2017 – 03/2019) and oncology treatment team (03/2019 – 08/2021)
- Educated and supported healthcare providers on reimbursement processes, ensured accurate documentation submission, reviewed payer policies, facilitated patient assistance programs, developed reimbursement strategies, built relationships with stakeholders, maintained compliance, analyzed reimbursement data, and provided training on billing practices and compliance guidelines
- Coordinated with healthcare professionals to ensure patient access to medications.
Medical Billing Coordinator/Supervisor
Allegheny Health Network
07.2006 - 11.2017
- Managed billing processes in Oncology Outpatient Infusion Center, Orthopedics, and Gastroenterology
- Managed a team of medical billers, guiding billing processes, monitoring revenue KPIs, ensuring compliance, training staff, resolving claims, collaborating across departments, and reporting performance metrics.
Education
Master of Science in Leadership -
Grand Canyon University
Certified Professional Biller -
AAPC
04.2021
Master of Arts, Health Administration -
University of Phoenix
Phoenix, AZ02.2014
Skills
- Supporting and leading a team effectively
- Skillful strategic planning and analysis
- Efficiently managing expenses and reporting
- Superior collaboration with healthcare professionals
- Outstanding resolution of access and reimbursement challenges
- Expertise in payor policy
- Proficiency in CD-10 and CPT coding
- Excellent remote work coordination
- Superb customer service
Availability
Available for extensive travel as needed. Feel free to reach out for further discussion or inquiries.
Timeline
Team Lead, Senior Manager
Xcenda
09.2021 - Current
Field Reimbursement Manager
Xcenda
12.2017 - 09.2021
Medical Billing Coordinator/Supervisor
Allegheny Health Network
07.2006 - 11.2017
Master of Science in Leadership -
Grand Canyon University
Certified Professional Biller -
AAPC
Master of Arts, Health Administration -
University of Phoenix
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