Kathleen Vaca Zepeda
Orem
Summary
Efficient and focused professional in mail sorting and processing operations. Known for high productivity levels and ability to complete tasks swiftly with precision. Skilled in operating advanced mail processing machinery, managing postal routing systems, and ensuring the accurate distribution of parcels. Excel in teamwork, problem-solving, and adaptability, contributing to seamless operational flow and customer satisfaction.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Package Sorter
Amazon
Salt Lake City
12.2023 - Current
- Weighed parcels, calculating costs based on type, total weight and final destination.
- Sorted incoming shipments and separated packages by size, type and destination within warehouse.
- Collaborated with other team members while working towards common goals and objectives.
- Reported safety or workflow concerns to leadership for further investigation.
- Loaded packages onto pallets for shipment.
Cashier
MAP Management
Provo
05.2023 - 04.2024
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Machine Operator
Schlumberger
Provo
04.2021 - 04.2023
- Trained personnel on safe handling procedures for hazardous materials used during production processes.
- Performed daily inspections of plant systems, identifying potential problems and taking corrective action as needed.
- Troubleshoot malfunctions in equipment or processes.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Carry out regular safety checks on machinery prior to operation.
Customer Service Representative
Nexeo Staffing
Orem
06.2014 - 02.2017
- Provided accurate information about products and services to customers.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Took special orders in person and over telephone, generating additional revenue every month.
Education
High School Diploma -
Watsonville High School
Watsonville, CA05-2007
Skills
- Package weighing
- Parcel sorting
- Equipment operation
- Safety inspections
- Customer service
- Workflow optimization
- Problem solving
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Package Sorter
Amazon
12.2023 - Current
Cashier
MAP Management
05.2023 - 04.2024
Machine Operator
Schlumberger
04.2021 - 04.2023
Customer Service Representative
Nexeo Staffing
06.2014 - 02.2017
High School Diploma -
Watsonville High School