Job Search Status
Open to workDesired start date: Open to discussion
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal WorkLocation Preference
RemoteHybridLocation: Delaware, OH, US
Open to relocation: Yes
Open To Work
Kathleen Wood
Delaware,OH
Work Preference
Overview
21
21
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant
The American Legion
01.2025 - Current
- Provided high-level administrative support to executive team, managing calendars, scheduling meetings, and coordinating travel arrangements
- Managed confidential information with utmost discretion and maintained strict confidentiality protocols
- Coordinated company events and logistics for board meetings, including preparing agendas, taking minutes, and distributing meeting materials
- Collaborated with cross-functional teams to ensure smooth communication flow between departments
- Managed multiple calendars effectively, scheduling appointments, meetings, and conference calls while avoiding conflicts
- Drafted professional business correspondence including letters, memos, and emails on behalf of executives
- Prepared comprehensive reports, presentations, and spreadsheets using Microsoft Office Suite (Word, PPT, and Excel)
- Maintained and updated company databases, ensuring accuracy and confidentiality of information
- Developed and implemented efficient filing systems, resulting in improved accessibility and organization of documents
- Served as a gatekeeper, screening calls, email inquiries, and visitors to determine appropriate action or response
- Supported executives in preparing presentations by creating visually appealing slideshows with relevant content
Lead Operations Supervisor
Homemaker Self
07.2013 - Current
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Streamlined workflow processes, enhancing efficiency across various departments.
- Trained and mentored team members, fostering a culture of continuous improvement.
- Implemented inventory management systems to optimize resource allocation and reduce waste.
- Collaborated with cross-functional teams to align operational goals with company objectives.
- Managed scheduling and staffing logistics to ensure optimal workforce utilization.
- Balanced competing priorities successfully across multiple projects simultaneously without sacrificing attention to detail or overall operational efficiency.
- Mentored team members to develop their skills and reach their full potential, boosting overall team performance.
- Managed inventory levels, reducing stock discrepancies and ensuring optimal availability of resources for daily operations.
- Established clear communication channels within the team for seamless information flow and timely decisionmaking.
- Reduced operational costs with continuous improvement initiatives and cost-saving measures.
- Fostered a positive work environment by promoting open communication, teamwork, and mutual respect among team members.
- Coordinated with vendors effectively, negotiating contracts that provided favorable terms while meeting company requirements.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
Educator
MARION CITY SCHOOLS
08.2015 - 05.2016
- Demonstrated knowledge of structure of discipline, prerequisite relationships, content-related pedagogy, child/adolescent development, learning process, students’ skills and knowledge, language proficiency, interests and special needs
- Set instructional outcomes, values, sequences, alignment, clarity, balance and suitability for learners
- Designed coherent instruction and student assessments; including learning activities, lessons, unit structures, congruence with instructional outcomes, criteria and standards
- Created an environment of respect and rapport; teacher and student interactions, managed student behavior, expectations, monitored and responded to student behavior
- Established a culture for learning; importance of content, expectations for learning and achievement, student pride in work, management of instructional groups, transitions, materials/supplies, non-instructional duties and supervision of paraprofessionals and volunteers
- Maintained accurate records including student completion of assignments, progress in learning, and non-instructional records
- Communicated with families about the instructional program, individual students, and engagement of families in the instructional program
- Participated in a professional community, relationships with colleagues, involvement in a culture of professional inquiry and participation in school and district projects
- Grew and developed professionally, including enhancement of content knowledge, receptivity to feedback, service to profession, integrity, ethical conduct and decision making
Traveling Manager
STARBUCKS
12.2013 - 05.2015
- Ensured that the store was well-maintained, clean, and organized at all times, and that the quality of products were exemplary according to company food and beverage processes and policies
- Participated in meetings with other store managers to discuss challenges, performance issues, or opportunities for improvement; and implemented operational changes based on direction from district or regional managers
- Maintained relationships with local businesses, community leaders, and other store managers to promote a positive image for Starbucks
- Managed employees’ schedules, hired and trained new employees, ensured employee development and/or terminating underperforming workers
- Monitored inventory levels to ensure that the store did not run out of products or supplies
Store Manager
WAL*MART
10.2012 - 12.2013
- Managed the operations by overseeing all aspects of the business and the day-to-day operations, while ensuring company policies were being followed
- Motivated employees and monitored work performance through training and coaching when necessary, and ensured department were adequately staffed with trained employees
- Reported to the district manager pertaining employee performance or to address concerns
- Set budgets and goals, and followed through to make sure goals were being met
- Reviewing reports to improve efficiencies, and investigated customer complaints to ensure quality customer service
Store Manager
KAY JEWELERS
05.2004 - 10.2012
- Attained sales and profit projections as set by the Company, while maximizing the sales and standards performance of all Team Members and promoted an atmosphere of teamwork and cooperation
- Led by example by exceeding performance standards, including special events and promotions for self and Store , while upholding daily responsibilities on all levels of the chain of command
- Strictly adhered to and enforced all policies and procedures in support of the Company’s business objectives
- Monitored GEI performance to make certain effective implementation of the Corporate initiative, while also embracing and implements all selling tools and technology
- Consistently recruited and hired new employees through effective interviewing and screening, and later evaluated their performance to determines progress and identify developmental needs
- Establish a positive, professional results-oriented work atmosphere, delegated assignments and followed up to verify completion, and provided assistance of training when necessary
- Contributed to an environment of total guest satisfaction by making the guests’ needs a first priority
- Conducted regular meetings to keep the team well informed about policies and procedures.
- Advised team of all upcoming special events and promotions and executed the necessary planning and preparation to guarantee the success of those events
Education
Associate of Arts - Education
The Ohio State University
Newark, OH12.2015
Skills
- Critical thinking and problem solving
- Microsoft Outlook Calendar
- Organizational skills
- Adobe Acrobat
- Microsoft Outlook
- Learning and adaptability
- Interviewing
- Behavior Management
- Microsoft Excel
- Certified Diamontologist
- Travel planning
- Personal assistant experience
- Ability to motivate (10 years)
- Microsoft Access
- Microsoft PowerPoint
- Phone etiquette
- Certified Gemologist
- Payroll
- Food Safety
- Curriculum Development
- Executive administrative support
- Professional Conduct Certification
- Calendar management
- SharePoint
- Google Docs
- Time management
- Attention to detail
- Computer skills
- Tutoring
- Customer service
- Food Safety Certification
- Employee Evaluation
- Teaching
- Administrative experience
- English
- Filing
- Store Management Experience
- Office management
- Microsoft Word
- Google Workspace
- Windows
- Typing
- Microsoft Project
- Office experience
- DocuSign
- Teamwork, collaboration and motivation
- Mentoring
- Leadership, professionalism and strong work ethic
- Recruiting
- Classroom Management
- Learning Technology
- Word processing
- Microsoft Office
- Data entry
- Writing Skills
Certification
- Certified Diamontologist May 2009 to Present
- Certified Gemologist March 2009 to Present
- Food Handler Certification
- Driver's License
- Child Development Associate Certification
- Food Safety Certification
Accomplishments
- Achieved the top 5 district store ranking within all 8 years.
- Managed a store that exceeded company expectations in every category during all 8 years of employment
- Exceeded monthly store sales goals and standards consistently
- Increased sales consistently by coaching and developing all staff members believing in their abilities to do more
Timeline
Executive Administrative Assistant
The American Legion
01.2025 - Current
Educator
MARION CITY SCHOOLS
08.2015 - 05.2016
Traveling Manager
STARBUCKS
12.2013 - 05.2015
Lead Operations Supervisor
Homemaker Self
07.2013 - Current
Store Manager
WAL*MART
10.2012 - 12.2013
Store Manager
KAY JEWELERS
05.2004 - 10.2012
Associate of Arts - Education
The Ohio State University
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