Kathleen Wright
Farmington Hills,MI
Summary
Goal-oriented professional with strong negotiation skills and a focus on customer service. Experienced in advising clients on property/private investments, enhancing operational efficiency through dedicated project coordination.
Overview
10
10
years of professional experience
Work History
Project Property Consultant /Personal Assistant
Private Client
02.2021 - Current
- Advised clients on property investment strategies to maximize return on investment.
- Conducted market analysis to identify emerging trends and property values, monitoring tracked expenses.
- Specializes in comprehensive farm infrastructure, structural barn extensions, and tack room buildouts.
- Facilitated property viewings and open houses, enhancing client engagement.
Coordinator of Utility and Office Management
Dufry (Avolta)
07.2021 - 01.2022
- Implemented process improvements that reduced operational delays and enhanced workflow effectiveness.
- Coordinated cross-departmental projects to enhance efficiency and service with international travel.
- Managed inventory levels, ensuring product availability aligned with customer requests.
- Developed training materials to onboard new staff, streamlining knowledge transfer processes.
Information Services Specialist
Care Resource
10.2017 - 01.2020
- Led cross-departmental initiatives to optimize data management practices, increasing workflow efficiency.
- Developed new technology software implementations, improving all department proficiency.
- Responsible for answering high volume of telephone/emails/ticket inquiries from patients and clients about available services with Medical, Dental, Behavioral Health, and Case Management.
- Optimized best practices for information security and privacy compliance, fostering a culture of accountability.
Office Manager
Organic Movements
04.2016 - 10.2017
- Managed daily office operations, ensuring efficient workflow and communication across office and studios.
- Coordinated staff private and in house schedules, optimizing allocation for improved productivity.
- Developed and implemented office policies to enhance operational efficiency and client satisfaction.
- Oversaw budget management, complex calendars, tracking expenditures to maintain financial accountability and reduce costs.
Education
Bachelor of Science - Family And Consumer Sciences
Western Michigan University
Kalamazoo, MI12-2006
Timeline
Coordinator of Utility and Office Management
Dufry (Avolta)
07.2021 - 01.2022
Project Property Consultant /Personal Assistant
Private Client
02.2021 - Current
Information Services Specialist
Care Resource
10.2017 - 01.2020
Office Manager
Organic Movements
04.2016 - 10.2017
Bachelor of Science - Family And Consumer Sciences
Western Michigan University