Kathleen Angel Taroma
Spring
Summary
Proficient at customer service and military discipline, I sharpened my skills at Aloha Shell Gas Station and in the United States Army Reserve, showcasing problem-solving, teamwork, and operational efficiency. Excelling in vehicle operation and maintaining high standards of cleanliness, I consistently encourage trust and safety, achieving the performance standards.
Overview
4
4
years of professional experience
Work History
Gas Station Attendant
Aloha Shell Gas Station
04.2022 - Current
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
- Documented all work performed on vehicles and added to company system for reference.
- Built trustful relationships with customers to encourage return visits.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
- Refilled automobiles and vehicles with appropriate levels of fluids and lubricants.
- Followed safety protocols while working, avoiding accidents and injuries.
Enlisted Soldier
United States Army Reserve
06.2021 - Current
- Operated and maintained armored vehicles.
- Secured and protected military property, assets, and personnel.
- Ensured mission readiness by maintaining personal weapons proficiency, scoring highly on annual qualification tests consistently.
- Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
- Perform inventory on equipments
- Managed weapon handling, delivery, and shipping systems.
- Prepared and submitted personnel, ordnance and operational reports.
- Reloaded and resupplied weapons systems to maintain preparedness against enemy threats.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
Education
High School Diploma -
Baldwin High School
Wailuku, HI05-2021
Skills
- Customer service
- Military discipline
- Cleaning and sanitation
- Physical fitness
- Problem-solving
- Stocking
- Vehicle operation
- Heavy lifting
- Flexible schedule availability
- Patience and empathy
- Teamwork and loyalty
- Inventory maintenance
Timeline
Gas Station Attendant
Aloha Shell Gas Station
04.2022 - Current
Enlisted Soldier
United States Army Reserve
06.2021 - Current
High School Diploma -
Baldwin High School
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