Kathleen (Kathi) Dustin
Hudson
Summary
Friendly Bartender with exceptional customer service skills, while maintaining poise and positive attitude. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in mid to fast-paced environments with high-volumes of patrons.
Overview
12
12
years of professional experience
Work History
Bartender
American Legion Post 3
09.2023 - 02.2025
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Bartender
Lafayette Athletic Club
08.2015 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer and coworkers needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication. To include; adherence to state laws regarding alcoholic beverage services and customer regulations.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer coolers, refrigeration and storage areas.
- Maintained consistent and outstanding customer services skills
- Provided patrons with pleasant and prompt service.
- Handled and defused difficult situations with ease and poise.
- Designated employment trainer
Bartender
American Legion Post 3
09.2012 - 10.2014
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Assisted management with scheduling, inventory and event planning.
- Processed close out inventory reports for revenue brought in from Lucky 7 tickets for NH Lottery Commission, charitable gaming division.
Education
Some College (No Degree) - Medical Assisting
Hesser College
Associate of Science - Business Administration And Management
Franklin Pierce University
01.1995
High School Diploma -
Nashua Senior High School
06.1986
Skills
- Monitoring Alcohol Consumption
- Complex Problem-Solving
- Reconciling Cash Drawers
- Identification Verification
- Responsible Serving
- Health Code Compliance
- Engaging Customers
- Maintaining Clean Bar
- Attending Multiple Customers
- Anticipating Guest Needs
- Organizational Abilities
- Strong multitasking
Timeline
Bartender
American Legion Post 3
09.2023 - 02.2025
Bartender
Lafayette Athletic Club
08.2015 - 09.2023
Bartender
American Legion Post 3
09.2012 - 10.2014
Associate of Science - Business Administration And Management
Franklin Pierce University
High School Diploma -
Nashua Senior High School
Some College (No Degree) - Medical Assisting
Hesser College
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