Rylee Freese
Granite City,IL
Summary
Professional with extensive customer service skills. Friendly, open and committed to building customer base by providing positive experiences. Able to handle high stress and high volume situations.
Overview
4
4
years of professional experience
Work History
Bartender
Union Station
St. Louis, Missouri
02.2022 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bartender
Regal Begal
Godfrey, Illinois
05.2020 - 01.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Bartender/Bar Manager
Sliced Piint
St.Louis, Missouri
03.2018 - 03.2020
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Managed cash and bar revenue during special promotions or sporting events.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
- Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Education
Associate of Applied Science - Nursing
Lewis And Clark Community College
Godfrey, IL12.2024
Skills
- Responsible Alcohol Service
- Handling Difficult Customers
- Professional Service Standards
- Cash Handling and Management
- Teamwork and Professionalism
- Supply and Inventory Maintenance
- Anticipating Guest Needs
- Mixology Techniques
- Ordering Bar Supplies
- Bar Operations and Logistics
- Outstanding Customer Service
- Monitoring Alcohol Consumption
- Age Identification and Compliance
- Menu Memorization
- Liquor, Beer and Wine Knowledge
- Alcohol Ordering
- Ability to Lift 30 Pounds
- Reconciling Cash Drawers
- Liquor Law Compliance
- Waste Reduction
Timeline
Bartender
Union Station
02.2022 - Current
Bartender
Regal Begal
05.2020 - 01.2022
Bartender/Bar Manager
Sliced Piint
03.2018 - 03.2020
Associate of Applied Science - Nursing
Lewis And Clark Community College
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