Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kathleen Schmidt

Chillicothe,OH

Summary

Dynamic and results-driven Certified Pharmacy Technician with extensive experience at CVS Pharmacy, excelling in team collaboration and workflow optimization. Proven track record in expediting prescription processing and enhancing customer service through empathetic communication. Skilled in regulatory compliance and inventory control, fostering a productive and organized pharmacy environment.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Lead Pharmacy Technician

CVS Pharmacy
09.2018 - Current
  • Supervised 6-7 pharmacy technicians and coordinated day-to-day assignments.
  • Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.

Senior Pharmacy Technician

Express Scripts
07.2008 - 07.2018
  • Assisted in training and mentoring new pharmacy technicians, leading to increased team efficiency and cohesion.
  • Expedited prescription fulfillment through proficient use of pharmacy software systems, resulting in reduced wait times for customers.
  • Facilitated seamless communication between patients, healthcare providers, and insurance companies to expedite prescription processing.
  • Developed strong relationships with patients through empathetic listening and tailored guidance on medication usage directions or side effects prevention tips.

Education

Diploma -

Chillicothe High School
Chillicothe, OH

Skills

  • Problem-solving skills
  • Inventory control
  • Order verification
  • Pharmaceutical calculations
  • Prescription processing
  • Insurance verification
  • Insurance billing
  • Regulatory compliance
  • Team collaboration
  • Updating medication histories
  • Medication dispensing
  • Staff development
  • Workflow optimization
  • Point of sale systems proficiency
  • Pharmacy operations
  • Data entry
  • Employee training
  • Dispensing medications
  • Confidentiality and HIPAA
  • Customer service
  • Prescription filling and labeling
  • Cash register operations
  • Team coordination
  • Certified pharmacy technician (cpht)
  • Attention to detail
  • Interpreting and processing medication orders

Certification

Nationally Certified Pharmacy Technician since 1995

Timeline

Lead Pharmacy Technician

CVS Pharmacy
09.2018 - Current

Senior Pharmacy Technician

Express Scripts
07.2008 - 07.2018

Diploma -

Chillicothe High School

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