Kathlene Addair
Moncks Corner,South Carolina
Summary
Organized administrative professional experienced in scheduling, data entry, docket management, and Case Management Systems. Maintains accurate records and processes case files while handling sensitive information with discretion. Seeking the Administrative Support Assistant position to leverage organizational skills and knowledge of case management processes while supporting efficient judicial operations.
Overview
9
9
years of professional experience
Work History
Administrative Assistant/Court Clerk
Moncks Corner Municipal Court
Moncks Corner
04.2023 - Current
- Prepared and maintained weekly court dockets to facilitate smooth court operations and timely case management.
- Supported the judge during court proceedings with administrative tasks and courtroom organization.
- Accurately enter case dispositions into the Case Management System and process expungement requests in accordance with established procedures.
- Processed daily deposits and reconciled in-person and online payments to ensure accurate financial records.
Customer Service
Home Telecom
Moncks Corner, SC
04.2020 - 04.2023
- Resolve customer service issues by identifying concerns, providing solutions, and ensuring a positive customer experience.
- Addressed customer inquiries on monthly statements, billing concerns, and payment arrangements to enhance customer understanding and satisfaction.
- Processed new service applications and promoted products and services, contributing to overall sales growth.
- Resolved customer service issues by identifying concerns and providing tailored solutions, ensuring a positive customer experience.
Blue Cross Blue Shield
Kelly Service
North Charleston, SC
10.2019 - 04.2020
- Sorted and distributed incoming mail and correspondence to ensure timely communication.
- Provide administrative support with daily office operations and assist with various tasks to ensure an efficient workflow.
- Provided administrative support for daily office operations and assisted with various tasks to maintain efficient workflow.
Accounting Coordinator
FirstService Residential
Charleston, SC
02.2019 - 10.2019
- Reviewed and processed account adjustments, maintaining precise financial records to support accurate reporting.
- Processed accounts payable and receivable transactions, ensuring accuracy and detail to uphold financial integrity.
- Assisted with house closings by preparing, reviewing, and processing essential documentation and financial records to facilitate smooth transactions.
Office Manager/ Dental Assistant
Joyner Family Dentistry
Charleston, SC
12.2017 - 02.2019
- Assisted dental providers during procedures, maintaining an organized and patient-focused environment to support quality care.
- Scheduled patients and provided professional, courteous customer service to enhance patient experience.
- Prepared and submitted insurance claims accurately, ensuring completeness of required documentation for timely processing.
Education
Associate of Arts Degree -
Trident Technical College
North Charleston, SCHigh School Diploma -
Cane Bay High School
Summerville, SCSkills
- Case Management proficiency
- Case processing skills
- Expungement processing
- Courtroom procedures
- Database management
- Workflow optimization
- Time management
- Conflict resolution
Education
- 2024, 2025 & 2026 Municipal Association of SC Annual Meeting
- 2023 & 2025 South Carolina Summary Court Judges Association Confrence
- 2024 Municipal Court Administration Association MCAA 101–Sessions A, B, and C.
- 2017 Certificate in administrative dental assisting
- 2017 Certificate in Chairside Dental Assisting
Timeline
Administrative Assistant/Court Clerk
Moncks Corner Municipal Court
04.2023 - Current
Customer Service
Home Telecom
04.2020 - 04.2023
Blue Cross Blue Shield
Kelly Service
10.2019 - 04.2020
Accounting Coordinator
FirstService Residential
02.2019 - 10.2019
Office Manager/ Dental Assistant
Joyner Family Dentistry
12.2017 - 02.2019
Associate of Arts Degree -
Trident Technical College
High School Diploma -
Cane Bay High School