Kathlene O'Shea
Stanardsville,VA
Summary
Articulate driven individual seeking position as "Workforce Services Technician". Excellent communication skills verbal and written. Over 20 years experience interviewing clients from diverse backgrounds. Able to effectively identify individual needs and employment barriers and match them to programs and jobs to suit their needs. Able to relate and educate in an easy to understand manner both to internal and external clients. Detailed Orientated with strong analytical skills. Ability to work in fast paced ever changing work environments.. Demonstrates strong skills in individualized career planning, job search strategies, and interviewing technique.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Career Navigator Sr.
Virginia Works
Charlottesville, VA
07.2019 - Current
- Conducted workshops on resume writing, interview techniques, and job search strategies.
- Collaborated with employers to understand workforce needs and identify potential candidates.
- Guided clients in exploring career pathways and identifying job opportunities.
WIOA Intake Specialist
Workforce Center (Goodwill)
Charlottesville, VA
11.2018 - Current
- Screening clients, identifying barriers to employment. Review applications for compliance with WIOA (Workforce Innovation and Opportunity ACT) programs.
- Contact, interview clients, discuss information regarding requirements of WIOA program.
- Enroll Clients per WIOA regulations, collect required documents, ensure proper signatures as required.
- Forward applications to regional case manager for approval.
- Administer TABE tests/Career Scope Assessments.
- Enter data into VOS, add case notes, assign case manager.
- Refer Clients to appropriate services for needs outside scope of WIOA.
- Attended Career Fairs, work with Agency partners.
- Managed approximately 20 inquiries of WIOA program per day.
DE FHA Mortgage Underwriter
Caliber Home Loans Inc.
Irving, TX
05.2014 - 09.2018
- Remote DE Underwriter, underwrote Mortgage loans to all compliance regulations and Laws.
- Reviewed/analysed loan files for compliance with loan program requirements. In depth analysis, credit profile/reports, debt and assets, income/financial statements, tax returns, self-employed corporate returns, small business returns, appraisal reports, title work and Insurance documentation.
- Identify/calculate loan risk of loss and escalate fraud files to Credit Manager/risk Management team.
- Effective time management to ensure compliance with ECOA regulations.
- Used interpersonal skills for effective communications.
- Maintained current knowledge of compliance regulations and laws governing mortgages.
- Issues 30 to 50 loan approvals monthly.
DE Mortgage Underwriter
Bank Of America
Fairfax, VA
05.2008 - 05.2014
- Underwrite Mortgage loans meeting all government rules and regulations.
- Conducted audit review of files and second review of declined FHA loans.
- Trained Underwriters, Processors.
- Responsible for reviewing income, assets, collateral documentation in compliance with regulations.
- Assessed loan attributes for soundness and accuracy, synthesized data to ascertain loan viability, identified risk issues and potential fraud.
- Documented loan conditions and communicated requirements and/or decisions.
- Identified, recommended alternative loan solutions for borrowers.
- Reviewed legal/credit documentation for accuracy, scheduled/coordinated loan closings.
- Underwrote and approved over 60 mortgages per month.
Education
Bachelor of Science - Leadership in Technology
University of Southern Maine
Gorham, ME01.1994
Skills
- Excellent verbal and written communication skills
- Teamwork/Collaboration
- Meets/exceeds demands fast paced work environment
- Goal oriented, self-motivated
- Ability to research and access online employment resources
- Experienced in working with diverse populations
Accomplishments
- Trained over 100 Citi Bank Credit Card Associates dislocated from their jobs on mortgage systems, loan programs, compliance laws and regulations keeping them employed. Rentation rate of the trained individuals was over 90%.
- Traveled to different mortgage offices to resolving product issues and increased productivity 20%.
- Previous work experience retail managing departments in five states, Wellby Super Drug. Increased department sizes, profitably. Designed new store layouts.
- Worked for sightless Attorney. Maintained, updated the law libary, and identified cases to which research applied.
Certification
- Certified DE FHA Mortgage Underwriter.
- Certified Management Degree, Dale CarngieLic
- Cosmetic Chemistry/Cosmetology Associates Degree Florida Jr. College
Timeline
Career Navigator Sr.
Virginia Works
07.2019 - Current
WIOA Intake Specialist
Workforce Center (Goodwill)
11.2018 - Current
DE FHA Mortgage Underwriter
Caliber Home Loans Inc.
05.2014 - 09.2018
DE Mortgage Underwriter
Bank Of America
05.2008 - 05.2014
Bachelor of Science - Leadership in Technology
University of Southern Maine