Joshua Stewart
San Antonio,TX
Summary
Dedicated and compassionate professional with extensive experience as a SR Campus Life Navigator, adept at fostering supportive environments for individuals in need. Proven track record of effectively collaborating with cross-functional teams across various departments to enhance service delivery and streamline operations. My background has equipped me with strong communication, organizational, and problem-solving skills, making me well-suited for the role of Centralized Shelter Coordinator. Passionate about promoting holistic well-being and ensuring that all clients receive the resources and support they require, I am committed to driving positive outcomes within the shelter system. My familiarity with company protocols and diverse departmental functions positions me as a valuable asset in enhancing the efficiency and effectiveness of shelter operations.
Overview
3
3
years of professional experience
Work History
SR Campus Life Navigator
Haven for Hope
2021.12 - Current
Provided personalized support and guidance to clients in transitional housing,
assisting them with personal development and goal setting.
Developed and implemented strategies to improve campus life and foster team
growth among staff and clients.
Assisted clients in navigating and accessing external services and resources,
ensuring they received the support needed for their personal and professional
growth.
Mediated conflicts and provided crisis intervention to maintain a supportive and
safe environment for clients.
Collaborated with external agencies and community partners to direct clients to
additional resources and support services.
Monitored and evaluated dorm effectiveness, making adjustments as needed to
enhance client and staff experiences.
Promoted a positive community atmosphere by leading initiatives and
encouraging active participation from clients.
Ensured adherence to safety protocols and procedures to protect clients and
staff within the facility.
Helped clients understand and access various community resources, including housing assistance, healthcare, and educational programs.
Education
Associate of Arts - Social Work
San Antonio College
San Antonio, TX2025
Skills
Management & Coordination Skills
Resource Allocation: Ability to efficiently allocate staff and resources based on shelter needs.
Crisis Management: Skilled in dealing with emergencies and adapting plans quickly.
Communication Skills
Interpersonal Communication: Excellent verbal and written communication skills for interacting with staff, clients, and external partners.
Conflict Resolution: Ability to mediate disputes and resolve conflicts among staff and clients.
Public Relations: Experience in representing the organization in community meetings and presentations.
Social Services Knowledge
Understanding of Social Services: Knowledge about social services, housing policies, and community resources.
Cultural Competency: Awareness and sensitivity to diverse populations and their specific needs.
Advocacy Skills: Ability to advocate for clients' needs and connect them with necessary social services.
Organizational Skills
Time Management: Strong ability to prioritize tasks and manage multiple responsibilities effectively.
Record Keeping: Experienced in maintaining accurate records and documentation as required.
Problem-Solving Skills
Critical Thinking: Ability to analyze situations and devise effective solutions promptly.
-Adaptability: Flexibility to adjust plans based on changing circumstances or emerging issues.
Technical Skills
Database Management: Familiarity with data management systems used for tracking clients and services.
Microsoft Office Suite: Proficient in Word, Excel, PowerPoint, and other relevant software.
Teamwork and Leadership Skills
Team Leadership: Experience in leading and mentoring staff, fostering a positive team environment.
Training and Development: Ability to train new staff and contribute to their professional development.
Timeline
SR Campus Life Navigator
Haven for Hope
2021.12 - Current
Associate of Arts - Social Work
San Antonio College
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