Kathrin Church
Leander,TX
Summary
Overview
12
12
years of professional experience
Work History
Kennel Assistant
Happy Tails Pet Resort
05.2021 - 08.2023
- Maintained kennel cleanliness, hygiene and proper feeding instructions, providing comfortable environment for (150+) animals.
- Improved animal welfare and reduced stress levels with regular exercise routines and enrichment's activities
- Assisted in training of new staff members, ensuring consistency in work quality and adherence to kennel protocols.
- Enhanced customer satisfaction by promptly addressing concerns and providing updates on their pets'' wellbeing.
- Oversaw care, grooming and medication of pets during temporary kennel stays.
- Communicated with pet parents, sharing pictures and relevant information regarding treasured animals.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Fitness Instructor
New Height Fitness / KOR360 Fitness
11.2011 - 11.2020
- Motivated participants through one-on-one instruction and positive feedback.
- Boosted client motivation by developing personalized fitness programs tailored to individual goals and abilities.
- Kept accurate and updated client records to track progress and provide follow-up.
- Provided clients with nutrition and lifestyle advice to support overall health and wellness.
- Maintained clean and organized workout environment to enhance overall fitness experience.
Assistant General Manager
Mike Church GmbH
1995 - 2008
Education
MBA - Accounting And Business Management
Business School
Germany06.1989
High School Diploma -
Scholl Schule
Germany06.1986
Skills
- Teamwork and Collaboration
- Honest and Dependable
- Problem-solving abilities
- Organizational Skills
- Active Listening
- Dependable and Responsible
- Relationship Building
- Housekeeping Duties
- Professionalism
- Continuous Improvement
- Multitasking Abilities
- Time Management
- Customer Communication
- Adaptability and Flexibility
Languages
German
Native or Bilingual
Timeline
Kennel Assistant
Happy Tails Pet Resort
05.2021 - 08.2023
Fitness Instructor
New Height Fitness / KOR360 Fitness
11.2011 - 11.2020
Assistant General Manager
Mike Church GmbH
1995 - 2008
MBA - Accounting And Business Management
Business School
High School Diploma -
Scholl Schule
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