Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kathrine Bryant

Statesville,NC

Summary

Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Planet Fitness
09.2021 - Current
  • Resolved problems promptly to elevate customer approval.
  • Mentored and motivated team members to achieve challenging business goals.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.

Assistant Manager

Sheetz
02.2016 - 09.2021
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.

Education

Bachelor of Science - Criminal Justice

Western Carolina University
Cullowhee, NC
12.2014

Skills

  • Verbal and Written Communication
  • Problem-Solving Expertise
  • Mentoring
  • MS Office Proficiency
  • Time Management

Certification

  • CPR/ AED, Emergency Care & Safety Institute - Expires 8.25.25

Timeline

Assistant General Manager

Planet Fitness
09.2021 - Current

Assistant Manager

Sheetz
02.2016 - 09.2021

Bachelor of Science - Criminal Justice

Western Carolina University

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Kathrine Bryant