Summary
Overview
Work History
Education
Skills
Timeline
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Kathrine Dugger

Cary,NC

Summary

Outgoing scanning coordinator with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.

Overview

5
5
years of professional experience

Work History

Scanning Coordinator

Harris Teeter
02.2023 - 05.2023
  • Executed correct signage placement in each aisle and department and replaced missing signs before store opening.
  • Researched scan error sheets and not-on-file sheets promptly, corrected errors found and kept log of manual retail price changes.
  • Confirmed accurate price changes and prepared and printed daily price download for full visibility.
  • Gained and maintained knowledge of products sold within store and promptly responded to customer questions.
  • Verified accuracy of prices charged to customers and confirmed attachment of correct attribute information.
  • I was also the backup receiver and checked vendors in and out of the store. I did paperwork and logged data into the computer.

Bakery Clerk

Harris Teeter
02.2019 - 12.2022
  • Decorated cakes and baked goods to go out on the sales floor.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Personal Shopper

Harris Teeter
09.2018 - 02.2019
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.

Cashier

Harris Teeter
05.2018 - 09.2018
  • Learned customer service.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Associate of Arts - Graphic Design

Wake Technical Community College
Raleigh, NC
05.2025

Skills

  • Productivity Standards
  • Hydraulic Jacks
  • Team Collaboration
  • Baking Equipment Operation
  • Customer Service
  • Staff Training
  • Creative

Timeline

Scanning Coordinator

Harris Teeter
02.2023 - 05.2023

Bakery Clerk

Harris Teeter
02.2019 - 12.2022

Personal Shopper

Harris Teeter
09.2018 - 02.2019

Cashier

Harris Teeter
05.2018 - 09.2018

Associate of Arts - Graphic Design

Wake Technical Community College

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Kathrine Dugger