Kathrine Hewett
Easley,SC
Summary
Proven Inspector with a track record of enhancing inspection effectiveness by meticulously adhering to quality assurance procedures at Sweetgrass Vacation Rentals. Skilled in visual inspections and inspection reporting, coupled with a keen attention to detail and a talent for training and mentoring. Achieved significant improvements in compliance and operational standards, demonstrating a strong commitment to results and quality control.
Overview
24
24
years of professional experience
Work History
Inspector
Sweetgrass Vacation Rentals
Johns Island, SC
03.2024 - 06.2024
- Followed quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Trained other workers in inspections
- Filed reports detailing findings of inspections
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
Housekeeping Supervisor
Espm Property Management & Rental Support
Johns Island, SC
02.2013 - 03.2024
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Maintained a high level of quality control through regular inspections
- Cultivated open lines of communication between management and housekeeping staff, facilitating efficient problem-solving when issues arose.
- Supervised team of housekeeping workers to meet highest quality of cleanliness and safety standards.
Housekeeper
Charleston's Best
Charleston, SC
03.2008 - 02.2016
- Disinfected and mopped bathrooms to keep clients house clean
- Vacuumed rugs and carpeted areas in the clients house
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in clients house by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for homeowner
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Operated electronic backpack vacuums and floor sweepers.
- Changed bed linens and collected soiled linens for cleaning.
Receptionist
St. Christopher Camp And Conference Center
Seabrook, SC
03.2000 - 03.2008
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Education
High School Diploma -
St. Johns High School
Johns Island, SC05.1996
Skills
- Quality Control
- Visual inspections
- Inspection Reporting
- Training and mentoring
- Valid drivers license
- Clean Driving Record
- Attention to Detail
Timeline
Inspector
Sweetgrass Vacation Rentals
03.2024 - 06.2024
Housekeeping Supervisor
Espm Property Management & Rental Support
02.2013 - 03.2024
Housekeeper
Charleston's Best
03.2008 - 02.2016
Receptionist
St. Christopher Camp And Conference Center
03.2000 - 03.2008
High School Diploma -
St. Johns High School