Kathrine O'Rourke
Cheyenne,WY
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
8
8
years of professional experience
Work History
Mechanic
Liberty Oilfield Services
01.2023 - 01.2024
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
Warehouse Worker
Amazon
09.2018 - 04.2022
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
Key Holder Supervisor
Marshalls Department Store
12.2018 - 08.2019
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
Assistant Store Manager
JOANN Fabrics And Crafts
11.2015 - 04.2018
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Education
Diploma Automotive And Diesel Technology - Automotive Technology
WyoTech - Laramie
Laramie, WY12.2022
GED -
Arapahoe Community College
Littleton, CO09.2010
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Troubleshooting skills
- Maintenance and repairs
- Hand and power tools
- Troubleshooting
Timeline
Mechanic
Liberty Oilfield Services
01.2023 - 01.2024
Key Holder Supervisor
Marshalls Department Store
12.2018 - 08.2019
Warehouse Worker
Amazon
09.2018 - 04.2022
Assistant Store Manager
JOANN Fabrics And Crafts
11.2015 - 04.2018
Diploma Automotive And Diesel Technology - Automotive Technology
WyoTech - Laramie
GED -
Arapahoe Community College
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