Kathy PUTNAM

• Delivered Digital Returns functionality eliminating cost of paper labels world wide saving $40M annually
• Experience using variety of tools, Jira, Aha, confluence, Service Now, HPALM
• Worked closely with organizational leadership, including board of directors, to strategically affect direction of Post Purchase Digital
• Experience on Nike App and Nike .COM
• Closely collaborated with program stake holders to identify and quickly address problems
• Provided leadership and support for Product Managers
• Managed implementation of new consumer experience journey improvements resulting in increased efficiency and cost reduction
• Developed suggestions for technical process improvements to optimize resources
• Managed and motivated delivery teams to promote collaboration and keep members on-task and productive
• Analyzed projects to determine resource requirements and procured necessary equipment and software
• Recommended architectural improvements, design solutions and integration solutions
• Managing development team for Insurance project.

• Oversaw Cloud Migration Program enabling existing functionality served by on premise applications and infrastructure using Azure cloud using PaaS and IaaS
• Partnered with Microsoft and Costco InfoSec teams to establish internal policies for enabling use of Azure PaaS services in Costco IT ecosystem
• Drove creation of Costco’s Container Platform to be used by application developers including RedHat and AKS
• Defined strategic roadmaps for migration of Costco Global on premise infrastructure to Azure Cloud
• Drove and helped define requirements
• Managed design workshops
• Lead Test cycles (integration, QA and UAT)
• Manage Executive Steering Committee meetings and communications
• Cut and drive Purchase Orders to completion
• Directing Azure Architectural decisions and approving global Azure blueprint
• Captured and communicated Project Risks as well as partnered with Engineers and Architects or risk mitigation strategy
• Created roll out plan Tech Refresh Programs refreshing Camera Servers in 700+ Costco Logistics Location including procurement, VAR management, equipment delivery and installation, removal and destroy of old hardware
• Negotiated and managed contracts for IT services including cloud infrastructure and platform as well as all hardware and equipment

● Define reporting program structure including external and internal resources

● Managed 100’s of Program resources across multiple regions Us, Taiwan, China, India

● Negotiated multimillion dollar SOW’s and License agreements between strategic partners such as Deloitte and MS Azure

● Pioneered and managed a complex Request For Proposal (RFP) for partner selection including creating the RFP, scoring and interviewing mechanisms which was later adopted by other departments within the IT division

● Implemented multiphase functional and technical program SAP project roadmap, including dependency mapping and release planning

● Partnered with Solution Integrator to develop an SAP ERP solution for China operations which aligned to Costco global standards and met business as well as local legal and regulatory requirements

● Captured and analyzed business needs and prioritized and initiated delivery efforts

● Created and executed communications plans and managed organizational change

● Established global governance models to support both virtual and “on-prem” IT systems within the complex and heavily regulated Chinese environment

● Established and fostered business and IT alignment throughout the program life cycle via constant and transparent communication

● Relationship manager between US teams and International IT and Business teams

● Negotiated, tracked, and managed the requirements life cycle from end to end

• Planned and managed technical projects for clients.

● Implemented a Global Change Management strategy to enable new functionality in China SAP ERP systems

• Lead SAP Engineering teams
• Managed and made Technical decisions

● Experience working with SaaS solutions such as SAP Ariba, Hybris and Concur

● Launched Costco China ecommerce platform, digital membership, and Costco App

• Acted as Lead Analyst/Delivery Lead on complex, multiple cross- functional initiatives
• Interacted and collaborated with stakeholders at various levels of organization from
• Created financial models for project benefit realization
• Performed risk analysis and created mitigation strategy
• Established Change Management and Governance Processes
• Identified, captured, and prioritize Business needs and translate them into
• Business Requirements
• Managed complex testing efforts
• Responsible for project close and hand off activities Project Manager
• Managed and lead cross-functional teams
• Managed vendors and supported internal staff in overcoming obstacles and roadblocks